Kinda bummed …

So last Monday we went and did this really cool thing in all three offices … we joined collection professionals across the country and took part in the ACA’s Collector’s Pledge.  This pledge shows American Profit Recovery’s commitment to treating consumers with respect and helping them find ways to pay their debts.  We were one of the first agencies in all three states to take part in this pledge which we felt showed one more way we hope to help consumers, clients and employees Profit From Our Difference.

We ordered engraved plaques for each office, created signs for all employees to sign together and individual certificates to show our own commitment to the pledge to hang in our offices or cubicles.  We sent out a press release.  No one came.

This didn’t dampen our spirits nor take away from the excitement we all felt in taking this pledge together; this was one more way for our employees to truly see how we were different and how we are all part of something special.  We work for a leader in our industry who already lived by and taught the words of this pledge long before the ACA took this initiative.  We should simply be proud to do so.

It’s just too bad that in an industry that takes so much negative press, there is rarely a story about anything good.  No stories about the small business that stayed in business because we helped them get paid on their outstanding debt.  No stories about the consumer who fell on hard times yet was treated with dignity and respect and thanked our collectors for helping them resolve their delinquencies in a way that worked for them.  No stories about employees of collection agencies who believe they all play a part in a common goal.

In the words of Abraham Lincoln:  “Don’t worry when you are not recognized, but strive to be worthy of recognition.”

That is what American Profit Recovery will continue to do.