A Great Year;Collection Agency Takes Pledge in 2009

At American Profit Recovery we are always looking to be different and we work diligently each day to change the negative images and attitudes associated with collection agencies. We realize people fall on hard times and treating them with respect and dignity when they are struggling produces the best results for everyone. We built APR on this foundation so we were pleased to participate in the ‘Collector’s Pledge’ program spearheaded by the Association of Credit and Collection Professionals this past June. APR was one of the early adopters of this pledge as it is a natural fit with our company mission. We are proud to report that all of our 61 employees have taken the ‘Collector’s Pledge’ making a commitment to treat all consumers with the respect and dignity they deserve while we assist them in resolving their debts in a diplomatic manner.

In a time when consumers are trying to navigate a challenging economy, APR is delighted that ACA is taking steps to change the public image of the credit and collection industry. Although 2009 was a difficult financial year for many, it was successful in the collection industry with numerous members across the country taking the ‘Collector’s Pledge’ to help consumers get on the right fiscal track in a courteous and respectful manner. The ‘Pledge’ reinforces collector’s dedication to doing the right thing and treating people well during a difficult time in their lives. It keeps those in the collection industry from being viewed as bad guys.

At APR we take the ‘Collector’s Pledge’ to heart and are grateful our employees make a voluntary, personal commitment to treat our customers with dignity and respect in every aspect of their work. We are proud to have contributed to the success this program experienced in 2009 and we will continue to keep the program successful in 2010 and beyond by treating consumers well and helping them resolve their debt.

See the video below that was seen on CNN’s I Report: