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	<title>American Profit Recovery Blog</title>
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		<title>Should I send small balances to a collection agency?</title>
		<description><![CDATA[You might think this is backward thinking but if you actually let late and nonpaying customers slide and don’t try to get them to pay you up to date, you can almost certainly say goodbye to that customer. You’ll definitely never serve that customer again because they never paid you, and because you didn’t try [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/02/should-i-send-small-balances-to-a-collection-agency/</link>
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		<title>Learn.  Lead.  Serve.</title>
		<description><![CDATA[For the past 3 years, American Profit Recovery has awarded a Good Corporate Citizen. This award is given out by the ownership team to an employee at this collection agency who is nominated by his/her peers and who exemplifies APR&#8217;s core qualities of work ethic, integrity and positive attitude. Ashley McCullough won our first year [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/02/learn-lead-serve/</link>
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		<title>One Happy Employee</title>
		<description><![CDATA[Let the record show &#8230; I made it to work today (maybe not showered and using a casual day voucher but those details are besides the point.) I did not wear my Manning jersey or my Giants hat. I did not gloat. I did not even bring up the game. The stickers that have adorned [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/02/one-happy-employee/</link>
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		<title>All Collection Agencies Need an Al Scott</title>
		<description><![CDATA[Al Scott is a name you have probably heard before if you’ve stopped by this blog in the past couple of years. There have been a few newspaper articles written about Al and his approach to collections in the past three years and for good reason; he’s what’s right about this industry. At 82 years [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/01/all-collection-agencies-need-an-al-scott/</link>
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		<title>Tips to get your year off on the right track</title>
		<description><![CDATA[You have seen many articles and other items on New Year’s resolutions, weight loss and how to have a great year. They typically come right at the beginning of the year and after several of these, you probably get the point. So, as we close out this first month of 2012, we thought this was [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/01/tips-to-get-your-year-off-on-the-right-track/</link>
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		<title>My Reflections on a Great Year</title>
		<description><![CDATA[Since Tuesday, I have been reflecting on the company call with the 2011 results. The year has been productive and certainly the result of the staff&#8217;efforts and the ownership&#8217;s direction. Of more importance in my mind is the level of communication here. Having been a director of several corporations I can honestly say I have [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/01/my-reflections-on-a-great-year/</link>
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		<title>Customer Service &#8230; even better in person!</title>
		<description><![CDATA[So I had the good fortune of attending a trade show this weekend, specifically the South Carolina Association of Heating and Cooling Contractors (SCAHACC) annual show in Myrtle Beach, South Carolina.   I love having a chance to meet many of my clients face to face.  For some clients, this was our first opportunity to meet [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/01/customer-service-even-better-in-person/</link>
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		<title>Another Year at New England Grows</title>
		<description><![CDATA[We love getting out of the office and this month, we have a few great opportunities to do that and meet existing and potential customers. Two of our areas of expertise are dental and medical collections and the other is lawn care collections. We’re at Yankee Dental Congress this coming week and next week, we’ll [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/01/another-year-at-new-england-grows/</link>
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		<title>New Year Resolutions?</title>
		<description><![CDATA[I just saw a report that consumer borrowing has surged as a sign that maybe, consumers are feeling a bit more confident. While confidence is a good thing, sometimes it can get us in trouble. There is nothing wrong with borrowing money in the right circumstances and there is certainly nothing wrong about consumer confidence. [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/01/new-year-resolutions/</link>
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		<title>Come See APR At New England’s Largest Dental Meeting</title>
		<description><![CDATA[Once again, we’re taking a few days and going to Boston for the Yankee Dental Congress. This is one of the premier dental events anywhere in the country and the largest in New England. They call it a meeting but it’s more like an industry event. YDC will be held January 25-29 at the Boston [...]]]></description>
		<link>http://www.americanprofit.net/blog/2012/01/come-see-apr-at-new-england%e2%80%99s-largest-dental-meeting/</link>
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