June XX, 2011 Media Contact:FOR IMMEDIATE RELEASE David Greenwood, 978-568-1374
American
Profit Recovery Helps Vets Bone Up to Improve Internal Collections
Marlborough,
Mass – People love their pets however they do not always
like paying a veterinary bill which may follow an unexpected emergency. Settling
overdue accounts internally leaves many vets faced with the precarious
situation of asking loyal customers for monies owed at a time they might not
expect it.
American Profit Recovery, a collection agency
based in Michigan, Massachusetts and North Carolina has worked with a myriad of
small businesses including veterinarians and animal hospitals to greatly
improve internal collection efforts. Their years of experience and insight have
helped them develop a few effective tips for veterinary practices to enhance their
in-house accounts receivables processes while maintaining strong relationships
with pet owners.
· Require Payment At Time Of Service: Emergencies do happen with pets but the more a practice can bill at time of service, the less late paying customers they will have. Make this part of your policy and post it in your office in clear view.
·
Put It In Writing:
Manage expectations at your veterinary practice by clearly stating billing
practices in the waiting area and on any written materials about the practice. Again,
there are emergencies but planned visits should be paid for at time of visit.
·
Don’t Wait:
Decide when you are comfortable getting more assertive in your collection
procedures. The longer a bill goes unpaid, the more difficult it is to collect.
Stepping up your collection efforts at 60 days is a smart move and one that
should get you paid quicker.
·
Turn Stubborn Accounts Over To A
Third Party:
Obtaining
help from a reputable collection agency, to settle accounts that remain unpaid,
can expedite matters while removing you and your veterinary practice from
having to ask for money.
·
Search for an agency that fits your
style and values.
Look
for those who are endorsed by the organizations and associations you are part
of.
For instance, if you are in Massachusetts, search for collection
agencies in Massachusetts, call them and then have them provide you with
references in your industry.
·
More tips can be found here in this
educational video:
http://tinyurl.com/3fc5fcr
About
American Profit Recovery:
American
Profit Recovery (APR) is a collection
agency with offices in Massachusetts, Michigan and North Carolina. Founded
in 2004, APR specializes in the collection of third-party debt in industries
such as medical/dental, banking, trades, lawn care and other professional
services. With early intervention and a strong focus on ethics and diplomacy
with consumers, APR works hard to preserve the relationship between client and
consumer with an ultimate goal of keeping the business relationship intact. The
firm serves approximately 3,500 clients nationwide. American Profit Recovery
and their team have earned many awards including Best Places to Work in
Collections and Most Influential People in the Collection Industry.
800-711-0023 http://www.americanprofit.net/
Contact:
33 Boston Post Road W., Suite 140
Marlborough, MA 01752
Phone: (248) 948-0601
###