Can a collection agency help me keep my customers?
Utilizing a reputable collection agency for your all business or larger organization is one of the best ways to dramatically improve cash flow.
And, it’s also a strategic tool in retaining your customers even if they do owe you money.
Professionally trained debt collectors understand how to listen, show empathy, understand individual situations and take the time to solve problems with consumers. If your customers are facing financial difficulty, a debt collector can actually help your customer navigate the complexities of being in debt.
Want to know more about how a collection agency can actually help your business keep customers? Check out some of the reasons below. […]
Red flags of negative cash flow and when to get help
If you’re running any type of business, negative cash flow does not just happen. There are always red flags of negative cash flow that give you an indication of a problem within your organization.
Negative cash flow can rapidly disrupt a small business’s operations. Many businesses struggle to keep a consistent client base and have slim margins, which means it’s important to keep a close eye on cash flow.
Check out our tips on recognizing the red flags of negative cash flow and when to seek professional resources to correct the situation. […]
Overcoming Challenges as Debt Collectors
By Delaney:
Debt Collectors are faced with many hurdles when trying to contact consumers to pay on past due balances. Many of these hurdles come from pre-conceived notions about what it means to have an account sent to collections, or to be contacted by a collection agency.
At American Profit Recovery, we do our best every day to change the perception of the collection industry in order to educate both consumers and prospective clients on what those things truly mean. […]
Celebrating 20 years-how it started and how it’s going
American Profit Recovery is celebrating 20 years in business. However, we are not just celebrating being in business for two decades, we are applauding our vision come true and how we have built a reputable debt collection agency that has achieved what we set out to do in 2004.
We came together because we saw an opportunity to improve just about every area of collections. We were more than confident that we could not only improve how a business achieved results by using a debt collection agency, but we could also make a challenging experience for consumers, much more productive.
We knew there was a way to improve the debt collection industry and make it far more […]
Setting your seasonal business up for success-including positive cash flow
If you operate any type of seasonal business, you know there are ups and downs and fluctuations during your fiscal year. It’s important to have a game plan in place to manage the busy times and survive slower periods.
We serve as a collection agency for seasonal businesses among others and we can tell you that cash flow can be a struggle for many that operate at different volumes during the year.
If you are running a seasonal business, check out our tips to prepare for your busy season and maintain a positive cash flow throughout the year. […]
Don’t leave money on the table-why small invoices add up to positive cash flow
“I have a lot of small invoices in my business that have not been paid. What should I do?”
This is a common question our team gets from small and large businesses regarding lower dollar amount invoices that remain unpaid.
Many businesses think it’s not worth the effort to implement collection activity on small invoices. But what if we told you that focusing on these in your business could add up to significant amounts of money recovered for your business.
Many businesses choose to write off the smaller unpaid invoices because they believe it’s a hassle to collect those amounts. But if you add that up over the course of the year, you’ll probably be shocked at the […]
Our Google Reviews Tell a Story
By Sabrine:
Who would have thought that a collection agency would have such great google reviews?!
Prior to starting at American Profit Recovery back in 2017, I relied on APR’s reviews online to determine whether I would give this company a chance or not. Now, in 2024, the reviews are a tool used across our various departments daily as well as a talking point for potential employees coming in for interviews. […]
Growth and learning are part of building a career here
By Ian:
Just over four months ago, I joined the customer service team at American Profit Recovery. I was immediately impressed by the warmth and helpfulness of my colleagues – I’ve enjoyed getting to know them and learning from them, and it’s easy to see why they get such great reviews from our clients. […]
Top 10 reasons using a debt collection agency is better than going it alone
Why should my business use a collection agency?
That’s a question we hear often.
The fact is there are enormous benefits to outsourcing your debt collections for a small business and even a larger organization.
Having a reputable debt collection agency represent your business is one of the smartest moves you can make. It can improve your cash flow, save you time and money, and protect you from legal challenges.
Check out our top 10 reasons why using a debt collection agency is far better than using internal resources.
Improved cash flow
Hands down, this is the number one reason your business of any size should be partnering with a reputable debt collection agency. The timely collection of those unpaid invoices […]
Debt Collection: The Art and Science of Mental Rehearsal
What is Mental Rehearsal?
When learning about mental rehearsal, it’s important to understand that it is a proven tactic that can help anyone who wants to improve the way they perform. It has been put through the process of the scientific method with consistently reproducible results.
Mental Rehearsal Definition
Mental rehearsal is the act of using your internal voice and practicing a task inside your mind without the need to physically act it out. Research by Dr. Srini Pillay has found that imaginary practice stimulates the same regions in our brains when visualizing an action that are stimulated when actually performing that action. Many top performers, including professional athletes, report naturally practicing mental rehearsal without first being […]


