Blog - American Profit Recovery

Why are we one of the best places to work in the collection industry?

It’s no surprise to the team here but we have once again earned the distinction of being one of the best places to work in collections. Since 2008, we have continued to earn this recognition through an effort spearheaded by Best Companies Group.

Sure we offer a competitive salary, a great benefits package and other perks, but there’s one thing that truly makes American Profit Recovery a great place to work.

It’s called culture.

We have successfully built a culture here where people can not only build a career, but contribute to the direction of this collection agency. And we constantly recognize our employees as a true part of this organization. […]

David Greenwood2023-01-30T16:08:36-05:00January 30th, 2023|Categories: Team APR|

My Employee Week Experience

By Michael:

American Profit Recovery’s Annual Employee Week was awesome this year. We shared good food, played many in-office games, and had some great times at after-work events, including a picnic. We also received some of the coolest prizes.

I wanted to share three things that I absolutely love about employee week. […]

David Greenwood2024-07-19T07:57:01-04:00July 17th, 2024|Categories: Team APR|

Unlocking Cash Flow: Why Every Small Business Needs a Bookkeeper

If you’re a small business owner and you’ve been trying to do the books yourself, take a few minutes to understand why hiring a bookkeeper can be a game-changer for your small business.

We know that some of you out there continue to try and do everything in your small business, including all the invoicing, bookkeeping, and financial duties. But that should not be the case. If there’s one thing you should outsource or get some help with, it’s the financial aspects of your small business.

Hiring a bookkeeper to keep your business on track can be called mission-critical. Without detailed attention to your small business’s financial activity, cash flow can plummet quickly.

Reasons to hire a bookkeeper […]

David Greenwood2024-06-11T10:05:33-04:00June 16th, 2024|Categories: Accounts Receivables, Small Business Collections|

How to create and communicate payment expectations for customers

Effective communication can solve many challenges in a business of any size. In fact, it is a mission-critical component of any type of business. Whether it’s internal or external communications, every business needs to make this a priority.

When it comes to cash flow in an organization, this is a critical area where strong communication is key, and consistent communication can make a difference.

Being crystal clear on payment expectations with customers and clients can drastically impact your cash flow.

Clear expectations help prevent misunderstandings and ensure more timely payments. They can also protect your business’s financial health, promote transparency, and enhance the trust you have with your customers.

Check out our quick guide to understand why payment expectations […]

David Greenwood2024-06-11T10:05:55-04:00June 13th, 2024|Categories: Accounts Receivables, Small Business Collections|

A financial setback can happen to any consumer

By Alexis:

Let be honest, when we hear “collection agency” we automatically have negative connotations. There is an unspoken stigma surrounding collection agencies and people that have accounts in collections, but what people don’t realize is there are a lot of people that have accounts in collections.

Having an account in collections should not be a source of shame. […]

David Greenwood2024-06-11T09:31:26-04:00June 11th, 2024|Categories: Advice for Consumers, Team APR|

Bonding with coworkers during employee week

By Greg:

We’re a little less than two weeks away from our Annual Employee Week and I am so looking forward to it. This is a week we all look forward to. It is a chance for the ownership team to show their thanks for all our hard work, and for us all to spend some fun time together in and out of the office.

We will be kicking off the week with a picnic on Monday night, an evening of bowling on Tuesday, and a trip to an Escape Room on Wednesday. Throughout the week, we will be enjoying great food, fun games, and a lot of laughs.

Employee Week is another reason why I love […]

David Greenwood2024-06-06T10:06:23-04:00June 6th, 2024|Categories: Team APR|

What are the most common myths about debt collectors?

There are countless myths about debt collectors and the debt collection industry as a whole. Debt collections in many circumstances can be a complex situation for both the business trying to recover money and the consumer trying to navigate financial difficulty.

If we go back to the nightly news programs of past, many of us remember the segments that only focused on some negative behavior of a chosen few working in the industry.

However, that’s just not how the debt collection industry operates currently. Collection agencies play a mission-critical role in the businesses they serve and the overall economy.

But there are still many myths floating out there.

If you want to learn more about the positive aspects of […]

David Greenwood2024-05-20T09:21:24-04:00May 23rd, 2024|Categories: Accounts Receivables, Small Business Collections|

Overcoming common debt collection challenges for your small business

Every size business, whether a small business or a larger organization will have to manage late and non-paying customers. It’s just a reality of being in business and part of the accounts receivable process.

Not every customer is going to pay their bills on time. That would be nice, but it just doesn’t happen for a wide range of reasons. Some of those reasons are legitimate and other reasons will challenge you and your staff.

Keeping current with accounts receivables and maintaining cash flow are constant challenges of running any small business. That’s when a small business needs to decide to implement some form of debt collection activity.

Let’s examine the various challenges a small business faces with […]

David Greenwood2024-05-20T08:42:38-04:00May 20th, 2024|Categories: Accounts Receivables, Small Business Collections|

How consumers can have a positive experience with a debt collector

If you are a consumer, struggling with debt, you should know that not only can debt collectors help you navigate a challenging financial situation, but you can also have a positive experience and favorable outcome.

Gone are the days when collectors just got on the phone and demanded full payment. That’s not the way debt collections work. A professionally trained collector listens to consumers, seeks to understand unique situations, and creates an environment where two people can reach a solution.

If you’re looking for tips on turning a call from a collection agency into a positive experience, check out our advice here. […]

David Greenwood2024-05-13T09:03:50-04:00May 15th, 2024|Categories: Accounts Receivables, Advice for Consumers|

Understanding realities-why consumers struggle to pay on time

There are numerous legitimate reasons why a consumer might struggle to pay your business on time, or at all and many of them stem from financial difficulties.

As business owners, executives and others keeping an eye on the bottom line, you may get angry because some customers have not paid your business and you’re left wondering why.

However, as we indicate here, many circumstances limit a consumer’s ability to pay your business, and they should be considered.

If you want to better understand why some of your customers are not paying, take a look at our insight below. […]

David Greenwood2024-05-13T08:37:46-04:00May 13th, 2024|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|

Your business went to small claims court-Now what?

Many organizations and commonly small businesses will attempt to get customers to pay on outstanding invoices through various methods. However, for a wide range of reasons, small businesses can struggle to get timely payments, which ultimately affects cash flow.

One method that many small businesses have employed over the years is taking customers to small claims court. It’s relatively inexpensive to file a claim, and if you have paperwork to back up your claim, your business will often achieve a favorable judgment. That’s good news.

The bad news? A small claims judgment is just that, an order from the court for the client to pay your business. And for the most part, the authority ends there.

In short, […]

David Greenwood2024-03-12T10:52:57-04:00March 15th, 2024|Categories: Accounts Receivables, Collection, Small Business Collections|

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