Blog

Important Message From The Leadership of American Profit Recovery

We understand you are receiving countless messages regarding the COVID-19/Coronavirus crisis but we feel it is necessary to relay to you what our commitment is to you, to consumers, and what we are keeping an eye on in the collection industry day to day.

We fully understand that beyond the health and safety of the public, the COVID-19 crisis has quickly become an economic emergency unmatched in our current memory.

Dignity and Respect Always:

First, if you know us, you understand that our philosophy has always been one of treating everyone with dignity and respect. […]

2020-06-23T08:20:14-04:00March 19th, 2020|Categories: Advice for Businesses, Advice for Consumers|

Halloween in January

By Mike Hiller

 Title: Look Under

Unwittingly So

Many Are the Stones Unturned

Within Comfort Zones

It’s Plunge day. For adrenaline junkies, endorphin aficionados, and anyone looking to ‘think local,’ step outside of their comfort zone, and support their neighborhood charity the Polar Bear Plunge is where it’s at. Every year right around MLK (Martin Luther King Jr.) day Halloween comes early for us plungers. At our event at the Brighton High School there are costumes aplenty, endless snacks and treats, and it’s always a hot coco (now) and Netflix (later) kind of day. 2020 marks American Profit Recovery’s eight (8th) year running, or rather jumping as it were.

When I was a […]

2020-03-06T08:42:51-05:00March 6th, 2020|Categories: What APR is up to|

Our tips for getting paid faster

No matter the size of your organization, or the type of industry you are in, we all want to get paid for what we provide, much quicker. Getting paid on time or least faster, helps our organization in many ways but where it makes the most impact is on cash flow. Having positive cash flow allows us to do many things and gives us the comfort we need to make sound decisions without the fear of running into issues later on down the road.

Unless you are a retail operation where you get paid before the customer even leaves the store, there probably are not many types of business that get 100 percent of their customers […]

2020-02-26T15:28:37-05:00February 26th, 2020|Categories: Advice for Businesses|

Tips for making internal debt collection calls

There are some parts of running a business that many of us just don’t like to do. Depending on the size and nature of your business or industry, you and your team will have your hands in many aspects of running the day to day operations. Aside from everything else on your plate, there will be items that come up that require your attention and that fall under the category of mission critical. One of those is collecting on overdue payments to your organization.

While our professional debt collectors do enjoy their jobs, we understand that for many of you, collection calls are not something you like to do. You’d rather be doing other things to […]

2020-02-04T18:22:17-05:00February 4th, 2020|Categories: Advice for Businesses, Collection|

Yearly Wrap Up Call

By Sarah:

Our Year End Call is one of my favorite events here at American Profit Recovery. Every year we have a company meeting to sum up how we did the year prior. This meeting is not only filled with detailed information on how well we have performed for our clients but also celebrates individual successes as well as slideshows of pictures, memories and funny moments we have shared.

I feel like this meeting is so important for morale in the office. When you’re focusing on the goals of your own department day in and day out the big picture can get lost and being able to take some time aside and really see how big of […]

2020-02-04T15:32:35-05:00February 4th, 2020|Categories: What APR is up to|

How is the debt collection industry better today?

All of the founders of American Profit Recovery have spent decades working in leadership roles at nationwide collection agencies, so we’ve seen quite a bit. All of us have at least 25-plus years working in this field and we have seen the progress that any evolving industry has seen in that period of time.

There has no doubt been tremendous development and innovation in this industry and we feel it’s all been for the good of both the businesses that hire collection agencies and the consumers that we contact.

As an industry that has always been misunderstood by many and scrutinized more than others, it’s always important to share the positive movement that takes place on a […]

2020-04-13T09:44:18-04:00January 16th, 2020|Categories: Advice for Businesses, What APR is up to|

Our Team Takes Pride in Adopting Families

By Melissa:

This year we had another great turn out for our Annual Adopt a Family. This year the team at American Profit Recovery raised $1,585 from casual days and a football pool. Employees were also given the opportunity to choose items off of our Giving Tree and through this initiative employees also purchased over 120 items for the family’s as well.

Our team was able to help three separate families that are local to Farmington, MI via Farmington Public Schools and also help many girls at the Vista Maria home for girls in Dearborn Heights, MI. Our crew in all, was able to raise funds, purchase all the gifts, sort all of the gifts and deliver […]

2020-01-30T09:17:49-05:00January 9th, 2020|Categories: Community Outreach|

When you have an ongoing need for a collection agency-What you need to know

We have stated it many times here on our blog that if you are running any type of business, you are going to have customers that are either late in paying their bills to you, or at some point, not paying you at all. In a perfect world, customer payments would come in on or before the due date, and no one would delay payments to you. But we all know, that’s not how things work.

It’s a pretty clear assumption that the more customers you have, the greater need your company will have when it comes to having a plan for those late and non-paying customers. In short, more customers equal more late payments. So […]

2020-01-30T09:16:51-05:00January 3rd, 2020|Categories: Advice for Businesses|

Helping our veterans during the holidays

By Melissa:

This is the 10th year that American Profit Recovery has hosted an event to be able to give back to our veteran’s in the month of November to celebrate Veteran’s Day. Through this initiative during the past 10 years, our team has been able to donate over 1,700 items to veterans in need. Items we have collected were things such as coats, warm clothes, toiletries, books, etc. This year, American Profit Recovery had its best year yet for our Veteran’s Day initiative and we were able to donate 334 items to the Love a Michigan Vet Project based out of Lincoln Park, Michigan.

Thalia Reyes and Curtis […]

2019-12-17T08:43:56-05:00December 17th, 2019|Categories: Community Outreach|

Effective debt collections during the holiday season

If you have spent any time reading our blog or viewing our many videos, one thing you’ll take away is that the best way to collect a debt from a customer is to be nice. While we do understand that’s not the only factor in getting your customers to pay, it is one of the foundations in getting people current in their obligations to your business. And it is never more important than during the holidays.

There are so many things going on in our lives during the holidays.

For one, we have all those holiday obligations. One the personal side, we have shopping to do, we need to […]

2019-12-13T08:28:55-05:00December 13th, 2019|Categories: Advice for Businesses|