Medical Debt Collections

An insider’s look at managing negative cash flow

Many small businesses with negative cash flow, as well as larger organizations, are making the same costly mistakes.

Handling everything with internal resources.

Leaders, owners and founders tell themselves the same thing over and over again.” If we just keep calling, emailing and sending statements, eventually these customers will pay.”

The problem with that thinking is that it is a false belief, and over time, it proves to be unsuccessful. […]

4 proven tactics to stop negative cash flow in your small business

Every business owner or founder has experienced the effects of negative cash flow at some point.

The question for you is, how long are you going to let this go for and how often are you going to tolerate negative cash flow?

Whether you’re running a lawn care or landscaping company, dental practice, or even a restoration company, you’re not immune to the frustrations of late paying customers and negative cash flow.

Hoping customers will pay is just not a strategy. It’s a recipe for even further financial difficulties for your small or medium-sized business.

What does your business need to do to get back your positive cash flow? Check out our four must-haves! […]

Calling customers that have not paid? Follow these important guidelines

Calling customers in good times is pretty easy and stress-free for most of us. But calling them when they have not paid their bill is a different type of phone call.

While using a collection agency can be a necessary part of your accounts receivable process, it is important for your business to use internal resources to try to resolve a past-due account before sending it to collections.

If you’re calling customers who are behind on paying your business, we have provided a brief guide on the process that you and your team should follow.

Make sure you prepare for the follow up call

Whoever is calling your customers, they should be prepared with adequate information. Not only should […]

These words help define the future of debt collections

There have been many shifts in the debt collection industry over the past several years. And the trends and updates that many in the collection industry have worked hard on, are moving the industry in a positive way.

Everything from enhanced technology, a better understanding of the career opportunities in the collection industry as well as forward progress in the collaboration between industry leaders and government at all levels.

However, one significant shift is the industry’s determination to make communications between debt collectors and consumers much more dignified and respectful.

When a debt collection professional can earn a consumer’s trust through effective communication and empathy, what may have been a negative interaction years ago is now a positive […]

Why healthcare practices need to use a medical debt collection agency

There is one simple fact that we know from handling debt collections for health care professionals across the country for many years. Professionals that go to school to be able to serve others want to focus on just that. Doctors and other medical professionals need to focus their time on serving patients and providing the necessary care they require. Doctors should not have to take their eyes off the ball to run a thriving medical practice.

You might say that would hold true for just about any type of business but it’s all more important in the health care environment. Doctors and other health care practitioners need to maintain a certain amount of distance from […]

2022-04-20T10:40:57-04:00April 22nd, 2022|Categories: Medical Debt Collections|

What your practice needs to know about medical debt reporting in 2022

Our team here handles medical debt collections for a wide range of medical practices around the country. We keep up to date on the latest legislation and guidance from both federal regulators as well as state governments. In our industry, there seem to be changes all the time when it comes to how and when we are able to deal with consumers. These adjustments are meant to protect consumers and create an even playing field to assist them and the medical practices that require payment.

Recently, all the big three credit reporting agencies have announced that they will be making significant changes to how medical debt is reported on the credit reports of consumers. TransUnion, […]

2022-04-07T09:09:57-04:00April 7th, 2022|Categories: Medical Debt Collections|
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