If you are running a professional services firm or a consulting agency, we know that you are working closely with your clients and have far more interaction than other industries. This can include law firms, management consulting firms, marketing agencies, and others.
Because you are constantly working on behalf of these clients, you’ve also built a working relationship. This might not be like other industries we serve such as lawn care professionals where the lawn is serviced, and a bill is sent. In many cases, you may never see the customer. But as consultants, you see your clients all the time.
That’s why when they owe you money, it’s imperative that you handle it properly.