What APR is up to Archives - American Profit Recovery

How American Profit Recovery Protects Your Data

By Kevin:

At American Profit Recovery (APR), protecting sensitive information is a responsibility we take seriously every day. Our clients trust us with important financial and personal information, and we work hard to make sure that data stays safe, secure, and protected.

Data security is built into every part of our business. From the technology we use to the way our employees handle information, APR follows industry best practices and security standards designed to protect our clients and their customers.

Security Built into Our Daily Operations

APR maintains detailed security policies and procedures that govern how information is stored, accessed, shared, and protected. Our security program is built around recognized NIST […]

David Greenwood2026-05-20T13:22:16-04:00May 20th, 2026|Categories: Advice for Businesses, Advice for Consumers, Small Business Collections, What APR is up to|

6 reasons to build a career in debt collections

Building a career in the debt collection profession can offer so many rewards and benefits for people who are looking for a stable career with growth opportunities. By forging a career in debt collections, you have an opportunity to work in an industry that is not only financially rewarding but gives you tremendous opportunity to help people daily.

The debt collection industry has made dramatic changes in recent years. And all those advancements in the industry have been positive developments. Some may have a negative perception of the industry as a whole, but collectively, there has been an intense effort to improve the experience both of business and consumers have with debt collections.

If you’re ready to […]

David Greenwood2024-03-09T10:15:08-05:00March 9th, 2024|Categories: Team APR, What APR is up to|

What Qualities Does It Take to Be Successful At American Profit Recovery?

By Michael:

To be successful at American Profit Recovery, you must have integrity, a positive attitude, and a strong work ethic. These three qualities will take you as far as you want to go in this company because they’re the most important in the collection industry. Consumers do not want to give their money to people they don’t trust, aren’t positive, and don’t work for it.

Having integrity is important because it makes you feel secure as a person. When you do not have integrity, you lack confidence in who you are because you are not honest about your morals and values. Being confident on the phone while talking to consumers can work wonders. People are more […]

David Greenwood2023-06-02T11:08:06-04:00June 2nd, 2023|Categories: Team APR, What APR is up to|

Halloween in January

By Mike Hiller

Title: Look Under

Unwittingly So

Many Are the Stones Unturned

Within Comfort Zones

It’s Plunge day. For adrenaline junkies, endorphin aficionados, and anyone looking to ‘think local,’ step outside of their comfort zone, and support their neighborhood charity the Polar Bear Plunge is where it’s at. Every year right around MLK (Martin Luther King Jr.) day Halloween comes early for us plungers. At our event at the Brighton High School there are costumes aplenty, endless snacks and treats, and it’s always a hot coco (now) and Netflix (later) kind of day. 2020 marks American Profit Recovery’s eight (8^th) year running, or rather jumping as it were.

When I was a kid […]

APR2020-11-01T14:44:44-05:00March 6th, 2020|Categories: What APR is up to|

Yearly Wrap Up Call

By Sarah:

Our Year End Call is one of my favorite events here at American Profit Recovery. Every year we have a company meeting to sum up how we did the year prior. This meeting is not only filled with detailed information on how well we have performed for our clients but also celebrates individual successes as well as slideshows of pictures, memories and funny moments we have shared.

I feel like this meeting is so important for morale in the office. When you’re focusing on the goals of your own department day in and day out the big picture can get lost and being able to take some time aside and really see how big of […]

APR2021-04-03T15:58:03-04:00February 4th, 2020|Categories: What APR is up to|

How is the debt collection industry better today?

All of the founders of American Profit Recovery have spent decades working in leadership roles at nationwide collection agencies, so we’ve seen quite a bit. All of us have at least 25-plus years working in this field and we have seen the progress that any evolving industry has seen in that period of time.

There has no doubt been tremendous development and innovation in this industry and we feel it’s all been for the good of both the businesses that hire collection agencies and the consumers that we contact.

As an industry that has always been misunderstood by many and scrutinized more than others, it’s always important to share the positive movement that takes place on a […]

APR2020-11-30T16:19:31-05:00January 16th, 2020|Categories: Advice for Businesses, What APR is up to|

Employee Week Creates a Bond

By Angela:

Employee week is a great time of year for all involved. This was my third year and every year it has gotten better. It encourages employees to participate in bonding activities that push our competitiveness to a new level. This year I had the pleasure of being a team captain and got to work more closely with my fellow collectors.

We all worked towards one goal during the week as we were divided into different teams trying to win the big prizes. Despite this week being competitive, everyone stays professional and remembers we are all for the same reason, to help our clients […]

APR2020-11-01T12:43:11-05:00July 15th, 2018|Categories: Team APR, What APR is up to|

Number One Call Center in the Industry

We did it! We earned the number one spot on the 2018 Best Call Centers to Work For. We always knew American Profit Recovery was the best collection agency to start and build a career in the credit and collections industry, and now we have proof. We are clearly one of the best places to work in this industry and I might add, anywhere.

And before you move on and say to yourself, “big deal, they won another award” take a moment to listen why this is an important event.

There are a number of industries that over time, have a long […]

APR2021-01-04T10:01:15-05:00June 8th, 2018|Categories: Collection Industry News, Team APR, What APR is up to|

A Great Partnership with Real Green Systems

By Sarah:

This year was my first year attending the Real Green User’s Conference. Also called Solutions 2017. I have been working in the customer service department at American Profit Recovery since March 2013. I have really gotten to know quite a bit about Real Green and their software Service Assistance over these past few years. I have learned a lot about the ins and outs of the accounting portion of the software and also gotten the ability to train new clients that utilize the software. It gives me great pride in being able to show clients the integration that American Profit Recovery has with Service Assistance and how user friendly it really is. It makes […]

APR2020-09-17T10:38:08-04:00January 25th, 2017|Categories: What APR is up to|

My Real Green Conference Experience

By Kaylee:

In my three years here with American Profit Recovery, I have talked to many different clients and heard many different voices. It’s been a joy to talk to clients and to learn more about them and their company, but you don’t really feel like you know someone until you meet them in person. I had the pleasure of being able to go down to Orlando, Florida and spend time at this year’s Real Green Conference. Real Green is a software service that many of our lawn care clients use to manage their accounts and seamlessly turn them over to us for collections. With this being my first time there this was a brand new […]

APR2021-01-04T09:48:27-05:00January 23rd, 2017|Categories: What APR is up to|

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