What APR is up to

By Mike Hiller

 Title: Look Under

Unwittingly So

Many Are the Stones Unturned

Within Comfort Zones

It’s Plunge day. For adrenaline junkies, endorphin aficionados, and anyone looking to ‘think local,’ step outside of their comfort zone, and support their neighborhood charity the Polar Bear Plunge is where it’s at. Every year right around MLK (Martin Luther King Jr.) day Halloween comes early for us plungers. At our event at the Brighton High School there are costumes aplenty, endless snacks and treats, and it’s always a hot coco (now) and Netflix (later) kind of day. 2020 marks American Profit Recovery’s eight (8^th) year running, or rather jumping as it were.

When I was a […]

By Sarah:

Our Year End Call is one of my favorite events here at American Profit Recovery. Every year we have a company meeting to sum up how we did the year prior. This meeting is not only filled with detailed information on how well we have performed for our clients but also celebrates individual successes as well as slideshows of pictures, memories and funny moments we have shared.

I feel like this meeting is so important for morale in the office. When you’re focusing on the goals of your own department day in and day out the big picture can get lost and being able to take some time aside and really see how big of […]

By Sarah:

This year was my first year attending the Real Green User’s Conference. Also called Solutions 2017. I have been working in the customer service department at American Profit Recovery since March 2013. I have really gotten to know quite a bit about Real Green and their software Service Assistance over these past few years. I have learned a lot about the ins and outs of the accounting portion of the software and also gotten the ability to train new clients that utilize the software. It gives me great pride in being able to show clients the integration that American Profit Recovery has with Service Assistance and how user friendly it really is. It makes […]

By Kaylee:

In my three years here with American Profit Recovery, I have talked to many different clients and heard many different voices. It’s been a joy to talk to clients and to learn more about them and their company, but you don’t really feel like you know someone until you meet them in person. I had the pleasure of being able to go down to Orlando, Florida and spend time at this year’s Real Green Conference. Real Green is a software service that many of our lawn care clients use to manage their accounts and seamlessly turn them over to us for collections. With this being my first time there this was a brand new […]

I recently had the privilege of leaving the office for part of the day to join a few of my coworkers at the New England Grows Trade Show.  Working in the Customer Service department, we are able to build relationships with clients over the phone, but it isn’t that often that we are able to get out and meet clients and potential clients face to face, so when I was offered the opportunity I jumped at it.  After the day ended I was really happy that I was able to go and wanted to share a few things about that day. […]