How to show appreciation to your employees

By Aubreigh

One thing that sets American Profit Recovery apart from many companies is the management’s way of going above and beyond to show their appreciation for their employees. Some examples of this are APR’s annual Employee Week, the holiday party, and my personal favorite, the end of the year call. This is when all APR employees get together in the big conference room, eat pizza, and recap the highlights of the year. Every department is honored as we go over collection and sales statistics and address the important roles that our support and IT teams play in the grand scheme of things.

In this meeting, awards are handed out for various categories, like Most Improved Collector, Rookie of the Year, and of course, the Corporate Citizen Award, an award that every employee is eligible to receive. Prizes are also given to employees who submit Bright Ideas to make the company even better, as well as those who take the time to recognize the good behavior of others through APR’s Caught in Action program. Continue reading “How to show appreciation to your employees”

Braving the cold weather and water for a great reason

By Curtis:

On February 23rd a team of American Profit Recovery team members braved the freezing weather to participate in a cause we all believe in at an event we’ve loved for years. The 2019 Polar Plunge to help raise money for Special Olympics Michigan. It was my second time jumping and I have to say, it’s one of my favorite ways to raise money for anything. Our kind hosts at Fork & Pint put forth a great effort assisting with the event, and thousands of dollars are raised each year. Having known a good handful of Special Olympics athletes over the years I can say it’s a great pleasure to assist in find them some donations. Special Olympics Michigan Polar Plunge

A couple of people on our team this year were jumping for the first time, and I was asked by them as well as outside friends what it’s like to jump into icy waters and how in the world do you make that jump. Honestly, once you’re standing on the edge, it’s not that hard to jump, and once you’re in that water, it’s pretty hard to think of anything besides just how unbelievably cold it is.

However, once you’re hoisting yourself from that water, cold to the bone and carrying the weight of whatever waterlogged costume you may be wearing, you hear the cheers of the crowd and remember why you are doing it. There is a definite feeling of accomplishment and you can’t help but to think of all the volunteers and athletes you’re doing this for. If they are willing to work as hard as they are, then surely you can handle some icy water.

To anyone thinking of participating in the future, I highly recommend it. Sure, the water is cold, but it is worth every second in that water to support the amazing athletes and the organization that they work with.

A Common Misconception

By: Gabrielle: 

A common misconception of debt collectors is that they are all mean, tough, and demand money immediately. While that could be true for some places, most often the goal of a debt collector is to help consumers find a way out of their debt, while also helping businesses to stay afloat, and stay out of debt. I believe what sets American Profit Recovery apart from other collection agencies, is the customer service that we present to all parties involved in the collections process, and the care given to each consumer we are working with. Continue reading “A Common Misconception”

What Is It Like Working for American Profit Recovery?

By Angie;

Often times when you think of collections and what debt collectors might be like I’m sure there’s a negative image in your mind right from the beginning. I am happy to say the reality is much different, especially those of us who work for American Profit Recovery. This agency has built an amazing foundation displaying what it means to work with “family” all while staying professional. What I mean by that is, from the moment you call our office you’re likely to hear “It’s a beautiful day at American Profit Recovery” or to see a smile as you walk into the office.  Everyone knows you on a personal level and the culture couldn’t be more inviting. Everything from football talk, casual days, to cracking jokes during company calls, makes all the difference when you sit back and look at the big picture. Continue reading “What Is It Like Working for American Profit Recovery?”

Reflections on another birthday

By Ethan;

Growing up, my birthday was one of the most exciting days of the year. It was one of those days my parents didn’t have to get me out of bed for. I was totally aware that it was MY day and very excited for the celebration/presents/cake/birthday wishes … it was awesome!

My birthday has changed a little bit over time.  It’s now just a regular day. Void of the excitement of childhood, I awake to the obligations and routine of everyday life. The dog needs to go out, my son needs to be changed, fed, dressed, and brought to daycare … just a regular day. Continue reading “Reflections on another birthday”

As Excited as I Was on Day One

By Brit:

It is hard to believe that I recently celebrated my 11 year anniversary at American Profit Recovery.  A lot has changed in my personal life since that time in 2007 and I still remember the excitement and nervousness I felt during that first interview.

Since then, I have gotten married, had a daughter and moved twice.  Likewise, there have been numerous changes at American Profit Recovery since that time.  For myself, I have grown from a brand-new, very green collector, to managing a team of collectors, training and developing those collectors and seeing them grow into management roles themselves.

On a company level, I have seen American Profit Recovery grow from a small collection agency to a medium-sized (and proud of it!) agency.  I have seen us grow each of our departments, I have seen office expansions, changes in procedure and continued advancements in our industry over the years that I never would have imagined. Careers at Collection agencies

While some may think that after a long career here at American Profit Recovery that I would no longer feel the same excitement I did during my first interview, the opposite is actually the case.  I cannot wait to see what the next 11 years brings!

My experience has put me in a better place to anticipate some of those changes;  however, they will be no less exciting to see.  What I know for sure, is that whatever the future brings, I’m looking forward to continuing to grow with American Profit Recovery, and seeing the company continue to grow as well.

Want to see what Brit and others see in a career at American Profit Recovery. Check out the career page here. 

Reflections On My First Year At American Profit Recovery

By Domicka:

I am coming up to my one year anniversary with American Profit Recovery and I was asked to write an entry for the blog.  The hard part was not actually writing a blog, but what to write about.  There has been so much that has happened in this short 12 month period.  Where to begin?

Looking back I remember being so sensitive in the beginning; learning how different people choose to communicate with us.  It makes me laugh because this past year was the most Cherry Pepsi I have ever consumed in my life.  This is my vice of choice.   And I can honestly say I have not had one in two months, which is the first step to recovery (inside CSR joke…) Continue reading “Reflections On My First Year At American Profit Recovery”

Employee Week Starts With The Community

By Caylyn

Every year, our company celebrates all employees with employee week. During the week, we play fun games around the office, go to a Detroit Tigers game and get chances to win awesome prizes. Overall it is a great week with opportunities to bond with your co-workers.

What I loved most about this year’s employee week is how we started it off, and that was with helping the community. The Friday prior to employee week we went out as a company to Island Lake to volunteer as American Profit Recovery done for several years now. This was my first year going out and I had the job of painting picnic tables. Other jobs included, spray painting grills back to black, cleaning up trees on paths in the park, and taking staples out of picnic tables.

Helping out the community was fun but it also made a time for the company to spend time together and get to know each other better. We ended the day with a picnic that was put together by all the owners. We had hot dogs, burgers, and some yummy sides! We then played JUMBO JENGA and numerous yard games. Very fun, I am looking forward to many more years to come, not only to volunteer but employee week as well.

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Employee Week Creates a Bond

By Angela:

Employee week is a great time of year for all involved. This was my third year and every year it has gotten better.  It encourages employees to participate in bonding activities that push our competitiveness to a new level.  This year I had the pleasure of being a team captain and got to work more closely with my fellow collectors.Best places to work in Michigan

We all worked towards one goal during the week as we were divided into different teams trying to win the big prizes. Despite this week being competitive, everyone stays professional and remembers we are all for the same reason, to help our clients and their consumers.

I also enjoy learning more about my coworkers with our daily quizzes, embarrassing/competitive activities but more importantly being shown what it means to work for a company who truly cares about you.  I look forward to the owner’s breakfast every year where we have everything from Chocolate pancakes to made to order omelets.  2018 was another great year, and I look forward to all the years to come.

Our Company Sure Knows How To Take Care Of Their Team

By Ethan:

Recently, we celebrated employee week at American Profit Recovery. This week happens once a year in the summer time and is probably one of the most fun weeks of the year at the company. For this week, all employees split into teams and compete in a week long, friendly competition, with the winning team receiving prizes at the end of the week. Also, numerous events, games, and meals are held across the whole week, both during and after work. These include trivia games, “Minute to Win It” style games, lunches and breakfast provided by the company, a night of bowling, and a Detroit Tigers baseball game.

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I feel lucky to work for a company that values every employee, and shows it too, both with time and money. Many employees come in every day and put in a lot of hard work, and it never goes unnoticed here. The annual Employee Week and the regular recognition throughout the year make APR truly a great place to work.

See what some of my fellow team members have to say about the best Employee Week in the business!

Courtney:

“I loved splitting the office into teams, gets people out of their comfort zones & builds good team work skills.  My favorite events are the minute to win it games, seeing everyone enjoy it & laugh hysterically.  Placing an eye patch over one eye & scooping ping pong balls out of a bowl & transferring them into another using only a spoon in your mouth was quite hilarious.   Employee week overall helps everyone get to know each other a little better & definitely makes the office closer as a company.”

Brian:

“You can walk past someone every day that you work with and not know a thing about them. Employee week provides the opportunity to bring everyone together, learn more about your co-workers and have FUN !!!!”    Thank you to the owners for making it happen every year !!!!

Joe W.

“During Employee week, I stop by Walmart, to buy some pirate gear for employee week dress up.  Well, ringing me up, the cashier asked, why I was buying the pirate gear. I explained, that it was to dress like a pirate for work, hoping that my team would win a TV. It was the look of envy wishing that work for APR, that so memorable.”

Aubreigh:

“Employee Week is a week that sets American Profit Recovery apart from any other company I’ve worked for. It allows us to incorporate fun teambuilding activities into the work week and get to know our team members in other departments that we normally may not have a chance to talk to. It is also a great way to let employees know they are appreciated. I had a blast during my first Employee Week and I’m already looking forward to the next one!”