Our video library consists of some of the more popular questions about collection agencies, how we help your business and how we treat your customers. We answer questions about cash flow, why you might be losing money and so much more. Check out some of these topics and go to our full YouTube channel for many more helpful topics. And a few bloopers…

What should my business ask a collection agency?

Should I be flexible with late-paying customers?

Why use a collection agency over other methods?

Being nice and collecting your money

Three ways to collect a debt from your customer

Why being nice matters when collecting debt

Is it worth sending small accounts to a collection agency?

Our pledge to you and your customers

How our collectors resolve debt and solve problems

How debt collections factor into the US economy

When You Have an Ongoing Need For Debt Collections

What Your Business Should Do Before Collection Agency

How a Collection Agency Gets Paid

Why we track consumer compliments.