Debt Collection Solutions for Banks and Credit Unions

APR helps in the recovery of all types of financial products

American Profit Recovery has been serving banks and credit unions since we opened our doors in 2004; and our leadership, long before that. We understand the ins and outs of how banks extend credit and what it takes to resolve those issues with your customers.

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What Our Customers are Saying

Clear signs you need a collection agency:
What our experts in debt collections have to say.

Questions we may get and your clients are helping them understand their statements they receive or what documents are required of them when we’re looking for documents for some of their consumers. So we may email or call them, you know, let them know. Exactly what is required, you know, to for them to submit and then we also take time out if they need it where we can put them on a zoom call and walk them through on how to actually submit those documents, you know, that way for the future, they are well aware of what’s required and how to do it.

Debt Collection Support Built for Banks and Credit Unions

At American Profit Recovery, we understand that successful debt recovery for banks and credit unions goes beyond collection calls. It requires clear communication, responsiveness, and a customer-focused approach that helps consumers navigate the process with confidence. Our team works directly with consumers to explain account statements, clarify required documentation, and provide guidance throughout the resolution process.

Whether assisting over the phone, through email, or even via Zoom walkthroughs, we take the time to help consumers properly submit documents and better understand what is needed moving forward. This hands-on support helps create a smoother experience for both your institution and your customers while improving efficiency throughout the collections process.

Recovery Solutions with an Understanding of Community

From small community banks and credit unions, to larger national and regional financial institutions, we manage debt collections related to overdraft DDA/Share Draft accounts, loans, credit cards and other financial transactions and products. Our financially minded team of professionals understands the intricacies of the banking industry and work diplomatically

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Federal and State Compliance

We recognize your need for total compliance when it comes to debt collections.  American Profit Recovery follows all industry standards and adheres to all privacy restrictions as they pertain to the collection industry including FDCPA, FCRA and The Gramm-Leach-Bliley Act. Our team undergoes extensive and regular training on all debt collection laws and regulations, both on the national level and state by state.

Timing is Critical in Securing Payments

We have many on our team that have worked with financial institutions over the years. One thing we know when handling debt collections for banks and credit unions is that timing is critical when it comes to securing payments for overdraft, loans, and other products. Internal efforts to collect become challenging and utilizing a third party is one of the best ways to get current with these customers. American Profit Recovery has served the collection needs of banks and credit unions for many years.

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Low-cost Debt Collections for Banks and Credit Unions

We are trusted by many banks around the country to help secure payment for various financial products. We understand the balances can vary and in some cases, they can be small in nature. Before charging off the smaller balances, you should know that American Profit Recovery specializes in low-cost debt collections for financial institutions. It makes perfect sense to take advantage of this low-cost solution.

A Diplomatic Collection Agency for Financial Institutions

We don’t have to tell you that competition for banking customers is at an all-time high. Consumers have many choices when it comes to banking so when it comes to collection matters such as securing overdrafts, credit cards, and other products, we take great care in treating your customers with the respect and dignity they deserve. This not only achieves results but it’s the right thing to do for your reputation in the community. You can keep customers after the debt collection process.

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Diplomatic Debt Collections

No bank wants to lose a customer and credit unions don’t like losing members. We keep this basic principle top of mind when working on your behalf.

APR is a great company to work with.  They have a wonderful, friendly staff and answer questions quickly and efficiently.  They collect on accounts with whom we have been unsuccessful. Read More 

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