Team APR Archives - American Profit Recovery

Why work for American Profit Recovery?

By Rema:

I had a friend ask me once why I decided to work in collections because my field of study was completely different. I said, my very first interview with, who is now my manager, career growth, the team, and flexibility of schedule. All of it.

Walking into a field with little to no knowledge about collections, I learned as time went on the importance of a collector and the impact he or she can make in a consumer’s life. My second interview came around and I was convinced to take that step forward and learn more about the agency and what it has to offer me. […]

David Greenwood2023-11-09T10:35:46-05:00November 9th, 2023|Categories: Team APR|

Relating to people is how we get the job done

By Angela:

The past few weeks I have had the pleasure of meeting with many people as I add to my collection team. During this process I have had many conversations, and it was refreshing to remind myself just how much of a difference we are making in the economy.

Of course, I could sit here and talk about this to try and gain sales or to try and have you pay your bill but it’s the opposite.

I’m here because I want to be. Nine years in and I still love the impact I can make on our industry and our clients with their consumers being the top priority. In these interviews I have learned about candidates’ […]

David Greenwood2023-10-06T07:35:01-04:00October 6th, 2023|Categories: Small Business Collections, Team APR|

Compliance continues to be mission critical here at American Profit Recovery

One aspect of debt collections that is mission critical and an area here at American Profit Recovery that we place a lot of resources behind is compliance. Staying compliant with all the rules and regulations that govern debt collections is just another area of our culture that carries immense importance.

Recently our own Bruce Beegle achieved the designation of credit and compliance officer through ACA International.

After many educational sessions conducted by ACA international and of course rigorous testing, Bruce received this accreditation which will only further our ability to enhance our compliance strategies in debt collections. It’s an important milestone. […]

David Greenwood2023-08-17T08:32:48-04:00August 17th, 2023|Categories: Advice for Businesses, Small Business Collections, Team APR|

An award-winning employee experience here at American Profit Recovery

There are many areas that we have placed immense focus on over the years here at America Profit Recovery that have allowed us to build a rock-solid foundation. Building and growing a reputable collection agency means a high value must be placed on our people and our culture.

Let’s face it; not every day is easy working in debt collections because of the nature of the business and the delicate reasons why we may be calling a consumer. Collectively, we’re always working to make that employee experience a positive one and consistently improve.

Recently we’ve been reminded that we are doing the right thing here at American Profit Recovery by creating a culture and a positive […]

David Greenwood2023-08-09T09:16:57-04:00August 9th, 2023|Categories: Advice for Businesses, Team APR|

American Profit Recovery helps us be our best selves

By Delaney:

Work-life balance has never been easier than with the flexible scheduling options we offer our employees at American Profit Recovery. Personal Time Off should be used for exactly that – personal time! No one wants to have to waste their PTO on obligations like doctor’s appointments.

But here, we don’t have to.

We have several different options, like shifting our work hours from earlier to later in the day with what we call a “Late-In”, or taking a two-hour lunch during the day and simply just adding an extra hour on to the end of our day to make up for it – all without using any PTO! These possibilities are so incredibly helpful for accomplishing […]

David Greenwood2023-07-31T08:23:44-04:00July 31st, 2023|Categories: Team APR|

Collection Manager Angela is looking to grow career opportunities for others

We have a new collection manager here at American Profit Recovery and her name is Angela. She has been with American Profit Recovery for several years now and she has demonstrated the leadership qualities that can move a team in the right direction.

If you are a regular reader of our blog then you have seen Angela, better known as Angie to her coworkers, contributing many articles about what it’s like to work here at American Profit Recovery, the culture we continuously build as well as the career opportunities.

Angela joined American Profit Recovery in October of 2015. She was promoted to Work Team Lead, a supervisory role at APR in March of 2019. During her tenure […]

David Greenwood2023-06-23T12:19:00-04:00June 26th, 2023|Categories: Team APR|

What Qualities Does It Take to Be Successful At American Profit Recovery?

By Michael:

To be successful at American Profit Recovery, you must have integrity, a positive attitude, and a strong work ethic. These three qualities will take you as far as you want to go in this company because they’re the most important in the collection industry. Consumers do not want to give their money to people they don’t trust, aren’t positive, and don’t work for it.

Having integrity is important because it makes you feel secure as a person. When you do not have integrity, you lack confidence in who you are because you are not honest about your morals and values. Being confident on the phone while talking to consumers can work wonders. People are more […]

David Greenwood2023-06-02T11:08:06-04:00June 2nd, 2023|Categories: Team APR, What APR is up to|

Working in Debt Collections-Expectations vs Reality

By Angela:

I have had the pleasure of sitting in on plenty of interviews throughout my career with American Profit Recovery. During this time, I have noticed some common things potential candidates are always looking for.

One of the biggest is that they want an opportunity for growth, a company they can make a nice living at and a good working environment.

I want to take a moment to address these 3 points that not many people can say (and mean it) that they love what they do.

Eight years ago, when I started here, I didn’t even know if I would like to call people to collect debts. […]

David Greenwood2023-05-02T10:04:52-04:00May 3rd, 2023|Categories: Team APR|

Celebrating our team achievements at American Profit Recovery

By Greg:

On March 2^nd, American Profit Recovery celebrated the achievements of our employees for their work in 2022. We laughed at some hilarious photos, gave out some gag awards, and shared our goals for 2023. As usual, the best part was recognizing the achievements of our top performers for their work over the last year.

It was evident that the award recipients all shared many of the same qualities. Particularly our company’s core qualities: Positivity, Integrity, and Work Ethic. However, they also all share a passion for what they do. […]

David Greenwood2023-03-16T08:10:36-04:00March 16th, 2023|Categories: Team APR|