Advice for Consumers Archives - American Profit Recovery

Why the best debt collection agencies focus on helping consumers and not applying pressure

If you’re running a small business or working in senior leadership in a larger organization, unpaid invoices are creating more than just a cash flow problem for you. They’re creating emotional conflict with consumers.

Regardless of the size of your business, you work hard to earn the trust of your customers. You have delivered the products, provided exceptional service and your team has invested time and resources into that customer.

However, you expect to be paid in a timely manner.

Many businesses, when customers do not pay, can hesitate to get more assertive because they do not want to damage the relationship they have built with those customers they’ve worked so hard for. Many hesitate even further to […]

David Greenwood2026-06-15T10:02:41-04:00June 15th, 2026|Categories: Accounts Receivables, Advice for Businesses, Advice for Consumers|

How American Profit Recovery Protects Your Data

By Kevin:

At American Profit Recovery (APR), protecting sensitive information is a responsibility we take seriously every day. Our clients trust us with important financial and personal information, and we work hard to make sure that data stays safe, secure, and protected.

Data security is built into every part of our business. From the technology we use to the way our employees handle information, APR follows industry best practices and security standards designed to protect our clients and their customers. […]

David Greenwood2026-06-15T08:39:22-04:00May 20th, 2026|Categories: Advice for Businesses, Advice for Consumers, Small Business Collections, What APR is up to|

What thousands of positive Google reviews from consumers tell us about gratitude

Our team has received thousands of positive Google reviews from clients and consumers alike. Yes you read that right, consumers that we contacted regarding an outstanding invoice have ultimately complemented our team and publicly praised how they were treated and supported.

And we are seeing more collection agencies receive praise from consumers for helping them through tough times.

Many people, when thinking about speaking with a debt collector, envision stress, frustration, and uncomfortable conversations. But, times have changed.

When consumers are treated with dignity, respect and genuine support while trying to navigate outstanding financial obligations, they can experience lower stress and empowerment.

We wanted to dig in a little deeper on why a consumer would not only complement a […]

David Greenwood2026-03-16T10:33:10-04:00March 16th, 2026|Categories: Accounts Receivables, Advice for Consumers, Small Business Collections|

Are You a Consumer Struggling with Debt? Take Control with These Proven Strategies

If you are a consumer struggling with ongoing debt and a mountain of unpaid bills, please know there is hope. There are effective ways to tackle the stress of debt.

If you have decided that enough is enough and you are ready to be disciplined and become financially healthy, sometimes some simple and consistent strategies can make a big difference in your life.

If you’re ready to tackle the ongoing challenge of being a consumer struggling with debt, check out our simple and highly effective strategies for navigating your way into financial health.

Assess your full financial picture

If you are a consumer continually struggling with debt, it’s time to get serious. For many families, debt can spiral out […]

David Greenwood2025-05-12T09:43:56-04:00May 15th, 2025|Categories: Advice for Consumers|

What Does It Take to Be a Debt Collector? A Look at a Professional’s Training and Tools

There are many great career opportunities in the debt collection industry. And one of them is being a professional debt collector.

Professionally trained debt collectors serve several purposes. They of course assist a business with improving cash flow by bringing late and non-paying customers to the table. And they help consumers navigate challenging financial situations.

Training is the most important part of being a professional debt collector. There are many parts of being in collections that require consistent knowledge and training as well as mastering creatin skills.

Want to know more about the ongoing training and skill-building that professional debt collectors go through? […]

David Greenwood2025-01-06T10:37:51-05:00January 9th, 2025|Categories: Accounts Receivables, Advice for Consumers, Small Business Collections, Team APR|

A financial setback can happen to any consumer

By Alexis:

Let be honest, when we hear “collection agency” we automatically have negative connotations. There is an unspoken stigma surrounding collection agencies and people that have accounts in collections, but what people don’t realize is there are a lot of people that have accounts in collections.

Having an account in collections should not be a source of shame. […]

David Greenwood2024-06-11T09:31:26-04:00June 11th, 2024|Categories: Advice for Consumers, Team APR|

How consumers can have a positive experience with a debt collector

If you are a consumer, struggling with debt, you should know that not only can debt collectors help you navigate a challenging financial situation, but you can also have a positive experience and favorable outcome.

Gone are the days when collectors just got on the phone and demanded full payment. That’s not the way debt collections work. A professionally trained collector listens to consumers, seeks to understand unique situations, and creates an environment where two people can reach a solution.

If you’re looking for tips on turning a call from a collection agency into a positive experience, check out our advice here. […]

David Greenwood2024-05-13T09:03:50-04:00May 15th, 2024|Categories: Accounts Receivables, Advice for Consumers|

How communicating with a debt collector can resolve your debt

If you are a consumer struggling with debt, you’ll want to pay attention to one of the best pieces of consumer advice we can provide you.

If you have an outstanding debt and you are being contacted by a collection agency, pick up that phone, answer that e-mail or respond to that text message. You’ll start the process of getting out of debt and lower your anxiety at the same time.

Never be apprehensive or afraid to communicate with a professional debt collector. Professionally trained collectors are there to help you navigate the complexities of outstanding debt.

Here’s a few tips from our debt collection experts on how consumers can improve communication with debt collectors. […]

David Greenwood2023-05-02T08:11:52-04:00May 2nd, 2023|Categories: Advice for Consumers|

How to deal with debt collection agencies as a consumer

Hello consumers, this one is for you. And it’s meaningful advice that is coming straight from the people that you may not always be interested in speaking with, debt collectors.

But that’s about to change!

A common question in this industry and on Internet searches is how to deal with debt collectors. While some of that advice is certainly valid, some of it is written in a more adversarial manner, meaning many writing advice on this topic are teaching consumers how to avoid these issues.

But, that’s not the way to effectively work with a debt collector or more importantly your own personal finances.

The key here is “work with.” NOT “deal with.”

You can be well on your way […]

David Greenwood2023-03-03T08:25:03-05:00March 1st, 2023|Categories: Advice for Consumers|

What happens when debt collectors are nice to consumers?

Consumers and the business community should be comforted knowing there has been a consistent industry-wide effort in collections to humanize the process. More and more collection agencies understand the value and critical nature of tactful and respectful communications with consumers.

Why is this important for the public to understand?

Any business transaction should be conducted by interested parties that can come together. The process of debt collections should be no different.

So what happens when consumers are treated with the dignity and respect they deserve? […]

David Greenwood2022-12-29T15:52:15-05:00December 29th, 2022|Categories: Advice for Businesses, Advice for Consumers, Team APR|

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