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Advice for Consumers

Breaking Barriers in Debt Collections

By Angela:

The perception of debt collections has changed dramatically in recent years. For many years the public had an image of collection agencies that just focused on collecting money. At one point or another, before I got into this industry, I had those types of feelings too.

What I’ve learned in my experience is now the furthest from these scenarios. I work alongside people every day who are compassionate, smile and are often times laughing with consumers. […]

2022-11-30T10:48:49-05:00November 30th, 2022|Categories: Advice for Consumers, Small Business Collections, Team APR|

Why it’s important for collection agencies to share what they do

There is a lot of important work done by reputable and professional debt collectors daily in this country. This work helps the overall economy, consumers that may be struggling with ongoing debt, and small businesses struggling to meet payroll and other expenses.

The debt collection industry helps larger organizations keep costs down and keeps the workforce employed.

The debt collection industry touches just about everyone. Regardless of whether we know it or not.

For many years, many in this industry flew under the radar and just did their jobs. With the media and others having an unfavorable perception of the debt collection industry, it’s no wonder.

However, debt collections serve a vital role in our economy. Those of us […]

2022-11-23T08:53:51-05:00November 23rd, 2022|Categories: Advice for Businesses, Advice for Consumers, Collection Industry News|

4 consumer myths about debt collections DEBUNKED

To say there is endless misinformation about debt collections in the media and on the Internet would be a vast understatement.

Right up front, you should know that the debt collection industry provides critical and necessary support to not only consumers and the business community but the overall economy.

Just about everyone who works in the debt collection industry fully understands that it can be an uncomfortable situation as a consumer being sent to collections. And one other thing we know. No consumer wants to be in debt and struggling to pay their bills. Consumers do not want to have their accounts sent to a collection agency.

However, it is important to point out that over the years, […]

2022-11-27T13:02:15-05:00November 2nd, 2022|Categories: Advice for Businesses, Advice for Consumers, Collection Industry News|

3 Ways to improve your finances during financial literacy month

April is Financial Literacy Month and if you are a consumer that is struggling to meet your financial obligations, this is a chance for you to educate yourself on ways you can improve your financial health. There are so many ways available to consumers to get back on track and not be in debt anymore. It just takes a little commitment on your part and a willingness to free yourself from the burden of debt. Understand that there is hope in improving your finances and that with a little work you can get rid of the stress associated with being in debt.

Here are three important steps that you must take if you are a consumer […]

2022-04-20T10:26:16-04:00April 20th, 2022|Categories: Advice for Consumers|

National Consumer Protection Week 2022

National Consumer Protection Week in 2022 is March 6-12 and is meant to educate everyone about how to improve finances, avoid scams and fraud as well as educate consumers about their rights. This is a program established by the Federal Trade Commission and one that we fully embrace.

Everyone here at American Profit Recovery understands that as a collection agency we need to be as transparent as possible. We go above and beyond to make sure that everyone we come in contact with understands their rights as a consumer. When we are creating honest and open conversations with consumers, everyone benefits. […]

2022-03-04T09:42:43-05:00March 4th, 2022|Categories: Advice for Consumers|

New website focuses on credit and debt collections for consumers

We’ve always been big advocates when it comes to educating consumers on their rights when it comes to debt collections as well as how to effectively work with a collector to take care of financial obligations. Our professional debt collectors maintain honest and open communications when they’re doing their job and they provide the resources available to make sound decisions.

The collection industry as a whole is doing its part as well. And a new website will help consumers navigate the challenges that come with paying off debt and managing it in the future.

The website is Know My Debt, and it was created by ACA International-The Association of Credit and Collection Professionals. That’s right, a […]

2021-11-29T08:50:16-05:00December 1st, 2021|Categories: Advice for Businesses, Advice for Consumers|

Small business needs you every day, not just Saturday

Many small businesses took a beating during COVID-19. At the far end of the spectrum, numerous small retail shops and restaurants closed for good and those that did survive through the pandemic suffered tremendous losses that they now need to work day and night to make up for.

And now with immense challenges in the supply chain which currently have no end in sight, small businesses are struggling once again in how they meet the demands of consumers. If you’re one of these small business owners, then we are probably not telling you anything new.

But today, we want to speak to you, the consumer.

One thing we know here is that our small business community is vibrant, […]

2021-11-29T07:51:21-05:00November 29th, 2021|Categories: Advice for Businesses, Advice for Consumers|

Collection Industry Commitment During the COVID-19 Crisis

Below is a letter sent to state government officials from ACA International, the Association of Credit and Collection Professionals about how collection agencies across the country are working to provide necessary support to the business community during this time and, help consumers through the COVID 19 crisis.

MEMORANDUM

TO: U.S. GOVERNORS, STATE ATTORNEYS GENERAL, STATE LEGISLATIVE LEADERS

FROM: ROGER WEISS, PRESIDENT, ACA INTERNATIONAL BOARD OF DIRECTORS

DATE: MARCH 21, 2020

SUBJECT: ARM INDUSTRY COVID-19 RESPONSE

The Association of Credit and Collection Professionals (ACA International) is comprised of 2,500 members, including credit grantors, third-party collection agencies, asset buyers, attorneys, and vendor affiliates in an industry that employs more than 230,000 employees worldwide. ACA members are front line professional debt collectors that […]

2020-09-27T13:58:56-04:00March 25th, 2020|Categories: Advice for Businesses, Advice for Consumers|

Important Message From The Leadership of American Profit Recovery

We understand you are receiving countless messages regarding the COVID-19/Coronavirus crisis but we feel it is necessary to relay to you what our commitment is to you, to consumers, and what we are keeping an eye on in the collection industry day to day.

We fully understand that beyond the health and safety of the public, the COVID-19 crisis has quickly become an economic emergency unmatched in our current memory.

Dignity and Respect Always:

First, if you know us, you understand that our philosophy has always been one of treating everyone with dignity and […]

2020-11-30T16:50:06-05:00March 19th, 2020|Categories: Advice for Businesses, Advice for Consumers|

You do what for work?

By Angela:

Often times I find myself in a position where someone is asking me what I do for a living and the reactions I get are pretty crazy. When I tell them I work for a collection agency, they either think I’m just a bad person, or they begin to understand, and are generally interested.

I recently went to a salon and they asked me what I did for a living and after telling them, the woman says, “Oh that’s got to suck”.  I love hearing this, because then I can take a few minutes to explain why it doesn’t and why what we do is important to the economy. It turns out the lady I […]

2021-04-03T15:58:46-04:00April 26th, 2019|Categories: Advice for Businesses, Advice for Consumers|
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