Responsible Debt Collections

The other day, I was reading a collection article about how another collection agency came out with a “Consumers Bill of Rights”. I have to say after reading their Bill of Rights, I wasn’t very impressed. First of all the document was 5 pages and could have been summarized much better.

In short, their consumer bill of rights states what to expect if you deal with that collection agency.:

  • If we buy a debt, we will tell you that we own it.
  • If we will contact you, we will try and resolve the debt quickly and honestly.
  • If we can’t sue you then we will not attempt to collect from you, ei, you’re in bankruptcy.
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