We don’t feel that we can stress this point enough; being respectful and treating consumers in a dignified manner is not only the right thing to do, but it also goes a long way in collecting more money for our clients. If you are a current client of American Profit Recovery then you know how much we focus on the issue of respect.
But if you have not yet experienced the APR difference, then you’ll want to view the accompanying video. Greg, one of our very first team members when we opened our doors, explains our philosophy in under 90 seconds. Either way, you’ll want to hear Greg’s message.
And because of that, we collect more; it’s that simple.
Being effective does not mean a collector has to be aggressive or unfriendly. In fact, it’s just the opposite. Effective debt collection is done through a mutual understanding, a respectful dialog, and a willingness on both sides to come up with a solution to an issue that has the potential to harm both the consumer and the business that’s owed money.
We go to great lengths to find just the right team members that truly understand our mission of being respectful and keeping our clients in business. Our team understands our short term goal is to collect the money a business is owed. But our long-term goal is to keep that business financially healthy through cash flow.
Greg is just one of many team members here at American Profit Recovery that knows what our mission is and how important it is for both sides to come up with a solution that helps both business and consumer.