Everyone Deserves Dignity and Respect
There are two very good reasons why treating everyone with dignity and respect is at the top of our priorities. First, it’s just the right thing to do. Nobody should be treated in a less than dignified manner regardless of their situation.
Second, diplomacy works in collecting debt. The use of respect and our core values to help settle overdue accounts evokes a more positive response from consumers and recovers past due amounts in a more expedient manner. In short, the better the communication, the better the results.
We also strongly believe in not just collecting debt, but resolving it. As we represent you, we will make your business more profitable, and in the process, we’ll work tirelessly to preserve the relations you have with your customers, increasing your future profitability.
Our entire team has taken a pledge to be respectful with everyone they communicate with. Meet some of our team members in the video below and see why they feel diplomacy is so important.