Employees

A Look Back at a Long Career in Collections

I am writing this blog as a reflection of my time at American Profit Recovery and to tell you some of the reasons why it is a great place to work.

First, I hope you have chosen to use the summer to rest, relax and even disconnect a bit. We all need to reflect on our recent successes and failures as well as the challenges ahead. These moments are vital to careful planning and future successes.

The staff here at American Profit Recovery has been of great help to me and their camaraderie have made every day worthwhile. Further, the company has a profound mission to make a difference and change the fundamental way in which a […]

2014-08-05T10:38:46-04:00August 5th, 2014|Categories: Team APR|Tags: , , , |

What Type Of Training Do Debt Collectors Go Through?

A question that is frequently asked is “What type of training do collectors go through?”

A reputable collection agency will have a training program that covers a wide range of issues, knowledge and skills that are required and will continually reinforce that training. Below are some of the subjects covered in the training of debt collectors.

Personal Skills
Most reputable agencies hire people who can communicate well and then train them even further. The goal of an agency is to get payments secured for a client, so a collector needs to have superior skills in communicating with others. Debt resolutions come from a respectable dialogue and communication with consumers.

Regular Meetings
A collection agency with a good reputation will also […]

The Best Team In The Biz!

This week American Profit Recovery celebrated our Annual Employee Week. It’s designed to recognize the hard work and dedication the employees put forth during the year and it hopefully shows our employees that the owners appreciate the people that make it a great place to come to every day.

Employee week is important to me personally because we get a chance to get everyone under the same roof even if it’s only for a short period of time. We fly everyone from our North Carolina and Massachusetts office into our Michigan location for a few meetings, some hard work and a lot of fun. I think it’s great for everyone to be able to interact with […]

2014-06-23T09:52:38-04:00June 23rd, 2014|Categories: Team APR|Tags: , , , , |