Holiday Financial Woes
Ah, the Holiday season, a time of giving, food, gifts, family and Debt.. Yes, debt. Whether it’s out of generosity or over extending it can be a struggle to make it through this time of year with the added expense of the holidays. (i.e. gifts, food, charities etc.)
As a collection agency, you might imagine that when we get into the new year, we have many clients calling us to help resolve debts that may have been incurred during the holiday season. The wallets are open, the credits cards are out, and many don’t think of the consequences that can arise from going on the holiday spending spree.
As a […]
Four Tips for Managing Small Business Cash Flow
Cash flow should always be on your mind but it seems it’s never so much of an issue than when you are closing your books and going into a new year. At least your awareness of cash flow is peaked during these times because you are somewhat forced to look over your business finances.
But it should be on your mind all year long because we know you have your own obligations to meet such as payroll, rent, and a whole host of other expenses. In short, paying attention to your business cash flow should be a year-round habit. While we know there are going to be times when you’ll need to turn over certain invoices […]
One very important lesson from the world of Disney…And us
My family and I just returned from our long-awaited Disney vacation, and had as great a time as we had hoped for. My eight year old was star-struck by all the famous characters she met, the food was spectacular, and the rides were amazing.
Of all the things we enjoyed, what impressed me the most were the people who work there. I knew going in that Disney was famous for their customer service, and the way the spread their “magic.” It sounds so simple, but the smallest gestures really do help add to your enjoyment. I experienced numerous examples of this, and all of them made us feel welcome. […]
Collections: A Family Anecdote
It’s Thanksgiving. Family that rarely gets to together and family that always gets together are all together! The meal is long, temperaments are short, kids are being kids, spirits are flowing and emotional eruption ensues. Explosive personalities, kids thrown in cars tearing out of driveways. The ‘Thanks’ and the ‘Giving’ are all but over with….until next year.
The mistake is thinking by ignoring it, not discussing it, that it’s as if it never happened. Nothing could be further from the truth. Those feelings don’t just go away, they are not easily forgiven and never forgotten, they just get buried deep down until […]
Why is my customer not paying me?
If you are in business, then you have probably heard more excuses for things not happening than the average person. Maybe not as much as a school teacher but close. And when you are in business, you act much like a school teacher. Trying to provide the best you can while also waiting for your customers or students to keep up their end of the bargain. In the case of business, that’s paying you on time.
But paying bills is almost as bad for some people as turning in their homework when they were in school. It didn’t get done and they need […]
What Can a Small Business Do When They Don’t Get Paid?
Emotions get the best of us in some cases. Whether it’s in business or in our personal lives. There are so many aspects to running and growing a business and emotions can run high when things don’t go our way. That could be staffing concerns, issues with customer service, equipment breaking down and a host of other matters that you need to address each and every day. Having any responsibility in a business means you’re going to have some type of conflict. And each industry has its own specific set of problems.
And that of course also includes getting customers to pay on time. As if we didn’t have enough to worry about.
But that doesn’t mean […]
Spending time with our lawncare and landscaping clients
Our team took part in the annual National Association of Landscape Professionals GIE Expo this past week and I have to say…WOW! That’s the best word to describe this show. We have been coming to this show for 12 years now and this is, by far, the largest I have ever seen. It has been fantastic to see so many of our clients and to meet so many prospective new clients this year. 
Over the past decade, we have met countless professionals in the green industry, both landscaping professionals, lawn care companies and others such as landscape architects and more. They work so hard for their clients and to […]
I Got The Job!
By Gabrielle Gloster:
When I walked into the Michigan Job Fair on August 30th, I didn’t know what to expect. I went to a few tables talking to different companies, but one company stood out from the rest. That company was American Profit Recovery (APR). Now, I had no intentions in the beginning of becoming a Collection Specialist at a collection agency. I come from a background of Retail, being a Manager, Human Resources, and Customer Service. I also just recently graduated from EMU. But APR’s presentation at the job fair was awesome. The managers were very personable, and answered any questions that you had. I ended up speaking with my current manager now, Brian, for […]
A brand new office and everyone is wearing jeans…
We have a brand new office here at American Profit Recovery. New walls, desks, chairs, conference rooms and new phones. Everything here looks great at this collection agency. So why did our staff spend the summer in jeans?
We were raising money for charity of course!
Every summer we run our annual Summer Charities of Choice program where we raise money for a bunch of nonprofit organizations. And we raise the bulk of our funds by paying for the option to dress casual in the office. We conduct a number of other activities to have fun and raise money but most of the cash is raised by dressing casual.![American Profit [...]
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More Changes Coming for Data Furnishers to Consumer Reporting Agencies
There are big changes to the way creditors report to credit reporting agencies. Changes that you will want to be aware of.
In 2015, Equifax, Experian and TransUnion announced the National Consumer Assistance Plan to enhance their ability to collect complete and accurate consumer information and provide consumers more transparency when interacting with consumer reporting agencies about their credit reports. The plan was announced after cooperative discussions and an agreement with the Attorneys General of multiple states.
In 2016 the three major Credit Reporting Agencies (CRA’s) stopped allowing the reporting of debt that did not arise from a consumer contract or agreement to pay. This included, […]
