Ah, the Holiday season, a time of giving, food, gifts, family and Debt.. Yes, debt. Whether it’s out of generosity or over extending it can be a struggle to make it through this time of year with the added expense of the holidays. (i.e. gifts, food, charities etc.)
As a collection agency, you might imagine that when we get into the new year, we have many clients calling us to help resolve debts that may have been incurred during the holiday season. The wallets are open, the credits cards are out, and many don’t think of the consequences that can arise from going on the holiday spending spree.
As a small business, this is where debt collections become crucial. However, you may feel reluctant to send in an account because no one wants to feel like ‘the Grinch who stole Christmas.’ That is where you need to be thoughtful about your approach and when our soft diplomatic approach comes in.
Everyone needs the money this time of year but if this money is legally owed to your business then it can become more of a ‘it’s not personal it’s a business’ situation. With American Profit Recovery, it can actually be both but in a good way. If you are utilizing our diplomatic approach to collections you are still able to work out an agreement that would benefit yourself and the consumer. A win, win during the holidays and the new year.
If it’s one of those more difficult collection matters, then our trained collection specialists can manage those conversations. We take into consideration all factors including the holidays and the financial obligations that can come with the holiday season.
If you ever run into a situation that you don’t know what the right thing to do is, call us and we can help. That’s exactly why we are here, to help your business stay on top of its receivables even in this Holiday time.
We’ve all felt, at one time or another, the tightening of the wallet. With our approach to collections feel assured we treat all consumers with dignity and respect and are willing to work together to find and amicable solution. In fact, we all take a pledge to make this happen!!
Check out our video below on how to collect debt during the holidays. Happy Holidays!