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ACA International

Collection Agencies Save The Average Household 479 Per Year

A recent survey by Ernst & Young and ACA International on the health of national and state economies in the U.S. shows that they continue to rely on the recovery of rightfully owed consumer debt.

This is where third-party debt collectors come into the picture, they are key in the recovery of debts and assisting the economy on the state and national levels.

Some of the key findings about third-party debt collectors from the survey are about job creation, outstanding debt and giving back.

When it came to job creation, the collection agencies directly employed more than 136,000 people, with a payroll of $6.4 billion.

With outstanding debt, third-party debt collectors received approximately 1 billion consumer accounts from creditor […]

Celebrating the ACA’s 75th Anniversary in Chicago

I was honored to help represent American Profit Recovery at last week’s ACA Convention & Expo. The ACA is an international association comprised of leaders of Credit and Collection professionals. This year was the association’s 75th anniversary celebration and it was held in Chicago. It was terrific to be able to take in the wonderful sights and sounds of Chicago shoulder to shoulder with industry leaders.

The days were spent attending several top notch educational seminars from world class speakers. The diverse group of speakers ranged from Harley Davidson CEO speaking about building his company’s reputation to top political consultant Karl Rove commenting on how the collection industry contributes positively to the overall economy of the […]

Collectors Get a Bad Rap

When a collection agency makes the news, it’s not normally a positive event that caused the news coverage. Couple that with the fact that the only people who come in contact with a collection agency are consumers who allegedly owe a debt… and no one likes to have to deal with a past due debt.

Understandably, the collector is not the most popular person and for those reasons, collectors get a “bad rap”. They are often viewed as uneducated vultures that prey on the less fortunate and they are often told they should get a real job. I would like to say one thing to those who have that opinion of collectors. You just might be […]

Collection Agencies Do More than Collect Debt

Did you know that collection agencies do much more than collect debt? They are also involved in their communities through charities; they go through extensive training programs and are well versed in the laws pertaining to collections.

Job Creation

In the United States, collection agencies accounted for over 302,000 jobs in 2011, according to an ACA International survey by Ernst &; Young. These employees helped their agencies to recover a total of $54.9 billion to the economy.

Training

Most reputable agencies belong to ACA International, which has a focus on training, laws and financial education. They also have their own “Code of Ethics” and Collectors pledge which goes above and beyond actual laws to ensure consumers are dealt with […]