You do what for work?

By Angela:

Often times I find myself in a position where someone is asking me what I do for a living and the reactions I get are pretty crazy. When I tell them I work for a collection agency, they either think I’m just a bad person, or they begin to understand, and are generally interested.

I recently went to a salon and they asked me what I did for a living and after telling them, the woman says, “Oh that’s got to suck”.  I love hearing this, because then I can take a few minutes to explain why it doesn’t and why what we do is important to the economy. It turns out the lady I spoke to was the business owner of the salon, and after I explained the benefits our industry has to businesses like hers, she then was very interested as her husband also owns his own business.

I think it’s common that most people assume debt collectors are just here every day to be mean to people, and trust me when I say that is FAR from the truth. We are everyday people who have at some point or another, likely gone through the same thing. We are nice people who care about our clients and their customers and stand by a collector’s pledge which everyone here takes to ensure we all treat people with respect.

While some may view what we do as a negative, the reality is much different, we help are here to help our clients, while maintaining good customer service so they can hopefully continue business with their consumers.

What we do isn’t a shameful profession but in fact a necessary one. Small business owner’s everyday are struggling and the collection industry plays a huge role in putting money back into their pockets and the economy.