Recently, I accompanied our team members Ethan and Jonathan to the MACA’s Annual Collector’s Education Seminar. Not surprisingly, the presentation was yet another reinforcement to me as to how American Profit Recovery is a leader in the collection industry. The policy and procedure recommendations that the attorney made for us to “take back” to our employers are already long-standing Policy here at American Profit Recovery.
It makes me proud to know that my company has made such a strong and dedicated commitment to legal compliance. It is great to work for such a forward-thinking company, and to know that the progressive approach we take to legal compliance is done not just because it’s a means to avoid lawsuits, but because it’s simply the right thing to do. It benefits our employees, the companies that we represent, as well as the consumers that we are collecting from.
The debt collection industry is responsible for recovering $45 Billion dollars a year, and saves consumers an average of $385.00 a year per household. Our industry is vital to a healthy economy.
Personally, I feel as though regulation in the collection industry is something that should not be feared, but embraced. Regulation is something that obviously (and rightfully) benefits consumers, but it also benefits companies like ours who place a high priority on legal compliance. It can only help to improve the reputation of our industry, as well as prevent companies from becoming competitively disadvantaged by those agencies that do not practice honorable and compliant debt collections.
I’m looking forward to attending again next year, and hope to bring more collectors to this great event.