As a collection agency, we need to follow many state a federal laws when it comes to contacting and with working with consumers. And your business should be following these laws as well. The Consumer Financial Protection Bureau or (CFPB) was established to protect consumers. And that means that any first-party creditor, which means you, needs to follow certain guidelines when trying to get your customers to pay.
Our latest video gives you some guidance to help you stay compliant in your internal debt collection efforts. Take two minutes to view the video as well as view our resources section of our website.
And as always, never hesitate to contact our team for additional help with your receivables.