Our Google Reviews Tell a Story
By Sabrine:
Who would have thought that a collection agency would have such great google reviews?!
Prior to starting at American Profit Recovery back in 2017, I relied on APR’s reviews online to determine whether I would give this company a chance or not. Now, in 2024, the reviews are a tool used across our various departments daily as well as a talking point for potential employees coming in for interviews. […]
Growth and learning are part of building a career here
By Ian:
Just over four months ago, I joined the customer service team at American Profit Recovery. I was immediately impressed by the warmth and helpfulness of my colleagues – I’ve enjoyed getting to know them and learning from them, and it’s easy to see why they get such great reviews from our clients. […]
Top 10 reasons using a debt collection agency is better than going it alone
Why should my business use a collection agency?
That’s a question we hear often.
The fact is there are enormous benefits to outsourcing your debt collections for a small business and even a larger organization.
Having a reputable debt collection agency represent your business is one of the smartest moves you can make. It can improve your cash flow, save you time and money, and protect you from legal challenges.
Check out our top 10 reasons why using a debt collection agency is far better than using internal resources.
Improved cash flow
Hands down, this is the number one reason your business of any size should be partnering with a reputable debt collection agency. The timely collection of those unpaid invoices […]
Debt Collection: The Art and Science of Mental Rehearsal
What is Mental Rehearsal?
When learning about mental rehearsal, it’s important to understand that it is a proven tactic that can help anyone who wants to improve the way they perform. It has been put through the process of the scientific method with consistently reproducible results.
Mental Rehearsal Definition
Mental rehearsal is the act of using your internal voice and practicing a task inside your mind without the need to physically act it out. Research by Dr. Srini Pillay has found that imaginary practice stimulates the same regions in our brains when visualizing an action that are stimulated when actually performing that action. Many top performers, including professional athletes, report naturally practicing mental rehearsal without first being […]
A culture of helping makes this one of the best places to work
American Profit Recovery is a great place to build a career. Since 2008 we have been ranked as one of the best places to work in collections. And that comes straight from our team members.
For over a decade, we’ve gone through a time-consuming survey process that methodically ranks the best places to work in the collection industry. And it is well worth the effort. This survey involves ownership and team members and gives a complete snapshot of the employee experience.
One overarching part of that employee experience is the opportunity to help others. Because we know the only way to build a healthy and meaningful culture is to provide an environment where people feel fulfilled about […]
My Employee Week Experience
By Michael:
American Profit Recovery’s Annual Employee Week was awesome this year. We shared good food, played many in-office games, and had some great times at after-work events, including a picnic. We also received some of the coolest prizes.
I wanted to share three things that I absolutely love about employee week. […]
Unlocking Cash Flow: Why Every Small Business Needs a Bookkeeper
If you’re a small business owner and you’ve been trying to do the books yourself, take a few minutes to understand why hiring a bookkeeper can be a game-changer for your small business.
We know that some of you out there continue to try and do everything in your small business, including all the invoicing, bookkeeping, and financial duties. But that should not be the case. If there’s one thing you should outsource or get some help with, it’s the financial aspects of your small business.
Hiring a bookkeeper to keep your business on track can be called mission-critical. Without detailed attention to your small business’s financial activity, cash flow can plummet quickly.
Reasons to hire a bookkeeper […]
How to create and communicate payment expectations for customers
Effective communication can solve many challenges in a business of any size. In fact, it is a mission-critical component of any type of business. Whether it’s internal or external communications, every business needs to make this a priority.
When it comes to cash flow in an organization, this is a critical area where strong communication is key, and consistent communication can make a difference.
Being crystal clear on payment expectations with customers and clients can drastically impact your cash flow.
Clear expectations help prevent misunderstandings and ensure more timely payments. They can also protect your business’s financial health, promote transparency, and enhance the trust you have with your customers.
Check out our quick guide to understand why payment expectations […]
A financial setback can happen to any consumer
By Alexis:
Let be honest, when we hear “collection agency” we automatically have negative connotations. There is an unspoken stigma surrounding collection agencies and people that have accounts in collections, but what people don’t realize is there are a lot of people that have accounts in collections.
Having an account in collections should not be a source of shame. […]
Bonding with coworkers during employee week
By Greg:
We’re a little less than two weeks away from our Annual Employee Week and I am so looking forward to it. This is a week we all look forward to. It is a chance for the ownership team to show their thanks for all our hard work, and for us all to spend some fun time together in and out of the office.
We will be kicking off the week with a picnic on Monday night, an evening of bowling on Tuesday, and a trip to an Escape Room on Wednesday. Throughout the week, we will be enjoying great food, fun games, and a lot of laughs.
Employee Week is another reason why I love […]
