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How is the debt collection industry better today?

All of the founders of American Profit Recovery have spent decades working in leadership roles at nationwide collection agencies, so we’ve seen quite a bit. All of us have at least 25-plus years working in this field and we have seen the progress that any evolving industry has seen in that period of time.

There has no doubt been tremendous development and innovation in this industry and we feel it’s all been for the good of both the businesses that hire collection agencies and the consumers that we contact.

As an industry that has always been misunderstood by many and scrutinized more than others, it’s always important to share the positive movement that takes place on a […]

2020-11-30T16:19:31-05:00January 16th, 2020|Categories: Advice for Businesses, What APR is up to|

Our Team Takes Pride in Adopting Families

By Melissa:

This year we had another great turn out for our Annual Adopt a Family. This year the team at American Profit Recovery raised $1,585 from casual days and a football pool. Employees were also given the opportunity to choose items off of our Giving Tree and through this initiative employees also purchased over 120 items for the family’s as well.

Our team was able to help three separate families that are local to Farmington, MI via Farmington Public Schools and also help many girls at the Vista Maria home for girls in Dearborn Heights, MI. Our crew in all, was able to raise funds, purchase all the gifts, sort all of the gifts and deliver […]

2021-01-04T11:27:03-05:00January 9th, 2020|Categories: Community Outreach|

When you have an ongoing need for a collection agency

What you need to know

We have stated it many times here on our blog that if you are running any type of business, you are going to have customers that are either late in paying their bills to you, or at some point, not paying you at all. In a perfect world, customer payments would come in on or before the due date, and no one would delay payments to you. But we all know, that’s not how things work.

It’s a pretty clear assumption that the more customers you have, the greater need your company will have when it comes to having a plan for those late and non-paying customers. In short, more customers equal […]

2021-04-03T15:34:52-04:00January 3rd, 2020|Categories: Advice for Businesses|

Helping our veterans during the holidays

By Melissa:

This is the 10th year that American Profit Recovery has hosted an event to be able to give back to our veteran’s in the month of November to celebrate Veteran’s Day. Through this initiative during the past 10 years, our team has been able to donate over 1,700 items to veterans in need. Items we have collected were things such as coats, warm clothes, toiletries, books, etc. This year, American Profit Recovery had its best year yet for our Veteran’s Day initiative and we were able to donate 334 items to the Love a Michigan Vet Project based out of Lincoln Park, Michigan.

Thalia Reyes and Curtis […]

2020-11-01T16:02:05-05:00December 17th, 2019|Categories: Community Outreach|

Effective debt collections during the holiday season

If you have spent any time reading our blog or viewing our many videos, one thing you’ll take away is that the best way to collect a debt from a customer is to be nice. While we do understand that’s not the only factor in getting your customers to pay, it is one of the foundations in getting people current in their obligations to your business. And it is never more important than during the holidays.

There are so many things going on in our lives during the holidays.

For one, we have all those holiday obligations. One the personal side, we have shopping to do, we need to attend […]

2020-11-01T12:41:50-05:00December 13th, 2019|Categories: Advice for Businesses|

A Place Where You Control Your Own Destiny

By Geoff Davis

I’ve been part of American Profit Recovery’s team since 2010. I had just graduated from college and was looking for a job that I could honestly enjoy doing and decided to start here. It’s now 2019, and I’m still having fun working at this collection agency and I’m enjoying what I am doing because the “sky is the limit.”

What I mean by that is American Profit Recovery is a place where you control your own destiny and there is no cutoff to what can be earned. The more work you put in, the better the opportunity you have in regards to having a successful career here. The more you learn, the easier the […]

2020-09-17T10:49:31-04:00December 1st, 2019|Categories: Team APR|

Every day I work towards my goals

Never did I think I would be a collection specialist, but here I am four years into my career. Every day I learn more things that help me for the next call and a lot about having patience. Who would’ve thought I would be sitting here today loving what I do?  I certainly didn’t.

When I first got hired, I came here with one goal, to be a manager. Every day I work towards my goals while trying to motivate others to achieve theirs.  When I got promoted to collections work team leader I became one step closer to my goal. During the time of my current position I have worked side by side with my […]

2020-11-01T12:53:14-05:00October 18th, 2019|Categories: Team APR|

We’re breaking down barriers and shutting the stereotypes down…

Whenever friends would ask me where I worked, I could think of a million and one jobs to claim before claiming my job as a debt collector. I couldn’t prepare myself for the funny looks accompanied with the not so funny jokes that were thrown my way. I mean, let’s just be honest. Before working at American Profit Recovery, I wasn’t a huge fan of debt collectors either. So I completely get it. Though I’ve only been working here for a short time, my views on debt collectors have changed tremendously. Well, at least those who work with American Profit Recovery.

If it isn’t clear just yet, I’ll […]

2021-04-03T15:00:17-04:00October 9th, 2019|Categories: Advice for Businesses, Team APR|

We help each other to help those we call…

Before I started at American Profit Recovery, the thought of working in collections scared me. I did not want to be locked at a desk staring at an auto-dialer for 8 hours a day. There are so many assumptions about the industry to get caught up in. I never imagined myself in a collections office. I thought this work would drain me completely.

However, from my first interview onward I learned that APR is an incredibly supportive and fun place to work! My colleagues are always positive and have my back when I need them. To me, the culture here is something I find indispensable. With great people […]

2021-04-03T14:57:59-04:00October 9th, 2019|Categories: Team APR|

This job does not make me feel any less…

A collection agency is roughly defined as a third-party entity used by creditors to recover funds from past due accounts which they were unsuccessful at collecting themselves. American Profit Recovery approaches this in a way that allows our clients, the creditors, to preserve their relationships with their consumers. Our approach also embodies much more of a customer-service feel than what most people would associate with a typical “collection call.”

It was apparent to me within days of working here that this collection agency would be different than the expected. When asked where I work, I almost always get the same reaction, as if collectors are the “bad guys.” But […]

2021-01-31T16:35:52-05:00October 9th, 2019|Categories: Team APR|
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