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What Qualities Does It Take to Be Successful At American Profit Recovery?

By Michael:

To be successful at American Profit Recovery, you must have integrity, a positive attitude, and a strong work ethic. These three qualities will take you as far as you want to go in this company because they’re the most important in the collection industry. Consumers do not want to give their money to people they don’t trust, aren’t positive, and don’t work for it.

Having integrity is important because it makes you feel secure as a person. When you do not have integrity, you lack confidence in who you are because you are not honest about your morals and values. Being confident on the phone while talking to consumers can work wonders. People are more […]

2023-06-02T11:08:06-04:00June 2nd, 2023|Categories: Team APR, What APR is up to|

The pros and cons of different debt collection methods

No matter the size of your business, your organization will always encounter consumers that have challenges meeting their financial obligations. For a whole host of reasons, consumers can either be late in paying you, or stop paying your business altogether.

We always advise the organizations we work with to have an internal debt collection strategy prior to issuing accounts to a collection agency. That allows your business to conduct due diligence in trying to resolve the matter internally.

There are many ways to get your customers to pay before handing that account over to your debt collection agency. And there are benefits to doing so but there are also some issues to keep in mind.

Check out our […]

2023-05-02T08:23:45-04:00May 5th, 2023|Categories: Accounts Receivables, Small Business Collections|

Working in Debt Collections-Expectations vs Reality

By Angela:

I have had the pleasure of sitting in on plenty of interviews throughout my career with American Profit Recovery. During this time, I have noticed some common things potential candidates are always looking for.

One of the biggest is that they want an opportunity for growth, a company they can make a nice living at and a good working environment.

I want to take a moment to address these 3 points that not many people can say (and mean it) that they love what they do.

Eight years ago, when I started here, I didn’t even know if I would like to call people to collect debts. […]

2023-05-02T10:04:52-04:00May 3rd, 2023|Categories: Team APR|

How communicating with a debt collector can resolve your debt

If you are a consumer struggling with debt, you’ll want to pay attention to one of the best pieces of consumer advice we can provide you.

If you have an outstanding debt and you are being contacted by a collection agency, pick up that phone, answer that e-mail or respond to that text message. You’ll start the process of getting out of debt and lower your anxiety at the same time.

Never be apprehensive or afraid to communicate with a professional debt collector. Professionally trained collectors are there to help you navigate the complexities of outstanding debt.

Here’s a few tips from our debt collection experts on how consumers can improve communication with debt collectors. […]

2023-05-02T08:11:52-04:00May 2nd, 2023|Categories: Advice for Consumers|

Cash flow basics for a changing economy

Cash flow is the lifeblood of any business, and your small business can be vulnerable to cash flow issues. And economic conditions can be a major driver, whether it be negative or positive cash flow.

Without a steady flow of cash, your small business could struggle to meet your own financial obligations, attend to basic expenses, meet payroll, invest in growth and so much more.

If you are worried about cash flow in your small business this year, it is time to revisit some ways that can affect positive cash flow. While using a debt collection agency is one strategy, many more factors affect positive cash flow.

Economic conditions are going to affect your cash flow

Our changing economy […]

5 things your business should never do when trying to collect a debt

One of the more frustrating parts of running any type of business is when customers pay late or do not pay at all. We’re confident you would agree with that statement.

As a debt collection agency that works with small business and large organizations, we hear the disappointments regularly from people just like you we are consulting with.

When we conduct our free consultations for debt collections, it’s one of the first things we hear. Business owners, and others that are part of the accounts receivables process continue to experience the aggravations of getting certain customers to pay.

While there are endless reasons why customers become delinquent on their financial obligations to your business, business owners tell […]

Celebrating our team achievements at American Profit Recovery

By Greg:

On March 2nd, American Profit Recovery celebrated the achievements of our employees for their work in 2022.  We laughed at some hilarious photos, gave out some gag awards, and shared our goals for 2023.  As usual, the best part was recognizing the achievements of our top performers for their work over the last year.

It was evident that the award recipients all shared many of the same qualities.  Particularly our company’s core qualities: Positivity, Integrity, and Work Ethic.  However, they also all share a passion for what they do. […]

2023-03-16T08:10:36-04:00March 16th, 2023|Categories: Team APR|

How to deal with debt collection agencies as a consumer

Hello consumers, this one is for you. And it’s meaningful advice that is coming straight from the people that you may not always be interested in speaking with, debt collectors.

But that’s about to change!

A common question in this industry and on Internet searches is how to deal with debt collectors. While some of that advice is certainly valid, some of it is written in a more adversarial manner, meaning many writing advice on this topic are teaching consumers how to avoid these issues.

But, that’s not the way to effectively work with a debt collector or more importantly your own personal finances.

The key here is “work with.” NOT “deal with.”

You can be well on your way […]

2023-03-03T08:25:03-05:00March 1st, 2023|Categories: Advice for Consumers|

Ready for more on-time payments this year? Do these now

A New Year is upon us and hopefully a new season of busy activity for all you small business operators.

Whether you are a lawn care or landscaping professional, contractor, a plumber or electrician or any small business that gets busy during the spring and summer months, it’s time to review your accounts receivable process before you get too busy.

Yes we’ve spoken about this before but have you really taken the time to button things up and improve your procedures?

If not, carve out some time before you get busy and make these happen.

Why? Because one of the biggest reasons small businesses suffer from cash flow problems is the time between service and actual payment.

Want to get […]

2023-02-27T08:52:30-05:00February 27th, 2023|Categories: Accounts Receivables, Advice for Businesses, Small Business Collections|
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