Team APR

By Geoff Davis

I’ve been part of American Profit Recovery’s team since 2010. I had just graduated from college and was looking for a job that I could honestly enjoy doing and decided to start here. It’s now 2019, and I’m still having fun working at this collection agency and I’m enjoying what I am doing because the “sky is the limit.”

What I mean by that is American Profit Recovery is a place where you control your own destiny and there is no cutoff to what can be earned. The more work you put in, the better the opportunity you have in regards to having a successful career here. The more you learn, the easier the […]

Never did I think I would be a collection specialist, but here I am four years into my career. Every day I learn more things that help me for the next call and a lot about having patience. Who would’ve thought I would be sitting here today loving what I do?  I certainly didn’t.

When I first got hired, I came here with one goal, to be a manager. Every day I work towards my goals while trying to motivate others to achieve theirs.  When I got promoted to collections work team leader I became one step closer to my goal. During the time of my current position I have worked side by side with my […]

Before I started at American Profit Recovery, the thought of working in collections scared me. I did not want to be locked at a desk staring at an auto-dialer for 8 hours a day. There are so many assumptions about the industry to get caught up in. I never imagined myself in a collections office. I thought this work would drain me completely.

However, from my first interview onward I learned that APR is an incredibly supportive and fun place to work! My colleagues are always positive and have my back when I need them. To me, the culture here is something I find indispensable. With great people […]

A collection agency is roughly defined as a third-party entity used by creditors to recover funds from past due accounts which they were unsuccessful at collecting themselves. American Profit Recovery approaches this in a way that allows our clients, the creditors, to preserve their relationships with their consumers. Our approach also embodies much more of a customer-service feel than what most people would associate with a typical “collection call.”

It was apparent to me within days of working here that this collection agency would be different than the expected. When asked where I work, I almost always get the same reaction, as if collectors are the “bad guys.” But […]

By Porsha: 

I started working at American Profit Recovery about five months ago and it is the best job that I have ever had. I have customer service experience from working at fast food restaurants and being a waitress but being a customer service rep for a collection agency is different; a good kind of different.

I was nervous at first for I knew nothing about a collection agency or the laws that they are regulated by. I hate messing up a on a job and want to always strive to do my best and I thought I would fail, but here I am and I was definitely wrong.

By Ardi:

I started working for American Profit Recovery just over three years ago. My previous job was also at a call center (not collections).The hours were long, late nights and weekends. I left that job so I could have more time to spend with my newly formed family. I must say I didn’t know what to expect here at this collection agency and never even considered working as a Debt Collector either.

I didn’t know much about the position but it seemed like it would be a good fit for me based on the job description. Three years later I […]

We have once again earned a spot on the Best Places to Work in Collections list. We have now been on this list for over a decade, 12 years to be exact, and we are very proud to have this as one of our main goals as a company. Creating a place where people want to come to work and contribute is a goal that any business should have in their sights. And it is one goal that we believe is paramount to building a thriving organization. When we founded American Profit Recovery, it was one of the things that we felt needed to happen to create a sustainable business.

But what does this mean for […]

By Alexander:

What if I told you that not only did my boss (Brian Liberadzki) treat his entire team of eight, at that moment, to lunch at Dave & Buster’s, but paid for all of us to play games too. Out of his own pocket! How could this be true you may ask yourself? Well let me first explain why we were treated to a fantastic day of fun at the expense of a great mentor.

It began in March of 2019. Tax time was already upon us and calls were flying in left and right. Overwhelming some inexperienced may say, mainly me. Anyway, every collector was looking forward to this time to help out consumers and […]