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Balancing two families

By Ardi:

I started working for American Profit Recovery just over three years ago. My previous job was also at a call center (not collections).The hours were long, late nights and weekends. I left that job so I could have more time to spend with my newly formed family. I must say I didn’t know what to expect here at this collection agency and never even considered working as a Debt Collector either.What is it like working for a collection agency

I didn’t know much about the position but it seemed like it would be a good fit for me based on the job description. Three years later I […]

2020-09-27T11:46:33-04:00June 18th, 2019|Categories: Team APR|

Any Reader…..will tell YOU

Remember This. Short of rote memorization the population at large is not terribly good at memorizing long lists of unassociated information. So barring an overactive or enlarged medial temporal lobe it’s going to take Hard Work and Dedication to pull it off. A narrative, storytelling is one tried and true Life Hack that works well in accomplishing the dedication of information to your long-term memory. […]

2020-09-18T10:03:02-04:00June 18th, 2019|Categories: Advice for Businesses|

Ways to protect your business from fraud

You think you trust everyone on your team, and you’d like nothing more than to have that trust with everyone. Trust is one of the things that creates a positive workplace and helps to build company culture. Which in turn, helps an organization grow.

how to prevent fraud in my business

As a collection agency, we hear the struggles of businesses all the time. Lack of cash flow, customers not paying on time or paying at all. When it comes to losing money in that way, it is easily detected. Just match up your invoice with your receivables and you should be able to decide if […]

2021-04-03T14:56:39-04:00June 13th, 2019|Categories: Advice for Businesses|

How to protect your good reputation as a business

Have you ever heard people say, “I don’t care what people think about me?” Sure, we all have. For some, what others think about them doesn’t seem to register and it doesn’t bother them in the least.

But have you ever heard a person say that about their business? We hope not but we’re sure there’s a few out there..

Whether you like it or not, what people think about your business is a big deal and it should concern you every day. Just about every move you make can make an impact on what people think about your business and your overall reputation.

Your good reputation can make the difference between having an okay year to having […]

2020-11-30T16:32:29-05:00June 11th, 2019|Categories: Advice for Businesses|

We won another award. Why should you care?

We have once again earned a spot on the Best Places to Work in Collections list. We have now been on this list for over a decade, 12 years to be exact, and we are very proud to have this as one of our main goals as a company. Creating a place where people want to come to work and contribute is a goal that any business should have in their sights. And it is one goal that we believe is paramount to building a thriving organization. When we founded American Profit Recovery, it was one of the things that we felt needed to happen to create a sustainable business.

But what does this mean for […]

2021-04-03T14:59:32-04:00June 11th, 2019|Categories: Team APR|

Why is my business losing customers?

As a collection agency that works with both small and large business, we encounter this question quite a bit. We often hear that a business needs to place a customer into the collection process but they really don’t want to lose that customer. It is very common for those two factors to be discussed in the same conversation.

We work hard to secure a customer and we don’t want to lose them if we can help it. Acquiring new customers can be a long process for some businesses and the fact that they are behind in their obligations to our business, should not totally disqualify them from doing business with us in the future.

2021-04-03T15:49:41-04:00June 2nd, 2019|Categories: Advice for Businesses|

What could you do with more cash flow?

There are so many balls in the air that small business owners need to keep an eye on. And for that matter, any size business owner. The general public might have a perception that running a business is easy and that most are just jetting off to the Caribbean every month but for most, that is not the case. And if you’re one of those business owners, then you know that all too well. And as a collection agency talking with small and medium sized businesses all the time, we can confirm.

collection agencies for smb

Let’s go through some of the more critical issues that […]

2021-04-03T15:12:02-04:00June 2nd, 2019|Categories: Advice for Businesses|

It’s all fun and games when we work as a team…

By Alexander:

What if I told you that not only did my boss (Brian Liberadzki) treat his entire team of eight, at that moment, to lunch at Dave & Buster’s, but paid for all of us to play games too. Out of his own pocket! How could this be true you may ask yourself? Well let me first explain why we were treated to a fantastic day of fun at the expense of a great mentor.

It began in March of 2019. Tax time was already upon us and calls were flying in left and right. Overwhelming some inexperienced may say, mainly me. Anyway, every collector was looking forward to this time to help out consumers and […]

2020-12-01T09:07:36-05:00May 29th, 2019|Categories: Team APR|

Funding educational opportunities with fun…

Our team seems to be always getting involved in something greater than themselves and this April was no different. Our crew has raised money for many causes including breast cancer research, Special Olympics and other noteworthy missions over the years.

This past month, they once again took on the ACA Collectors Challenge and raised close to $1,500 for this program. Our team has been raising money and having fun each April and they know their efforts are going to help many in the collection industry.

In the past decade, we have raised over $18,000 to help fund educational opportunities.

The ACA Collectors Challenge raises funds for the ACA International Education Foundation. And those funds ultimately go towards funding […]

2020-11-01T13:31:45-05:00May 24th, 2019|Categories: Team APR|

This career is different

By Derek:

A few weeks ago I celebrated my one year anniversary working at American Profit Recovery, so I thought I’d take a moment to reflect on what I’ve experienced thus far during my tenure with the company as a collector. I should start by stating, that working here for the past 12 months, has sincerely been a pleasure. I’ve held various positions in the past, as I’m sure everyone else has as well, that made getting out of bed in the morning a constant struggle because I dreaded the work that awaited me once I arrived at the office. It’s extremely refreshing to say I have not had one of […]

2021-01-31T16:32:32-05:00May 22nd, 2019|Categories: Team APR|
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